This week, AI's impact on workers became clearer as companies and employees adapt. 87% of HR leaders expect AI to boost productivity by automating tasks, letting workers focus on creativity. However, half of workers feel worried about AI replacing jobs, while 36% feel hopeful. Big companies are changing how they support workers. For example, USAA is training employees in human skills like problem-solving as AI handles technical work. In the UK, BT plans to cut 10,000 jobs using AI chatbots for customer service, raising concerns about layoffs.

Workers using AI chatbots say they help speed up tasks like research (57%) and editing (52%), but only 29% feel AI improves work quality. Leaders stress the need for AI safety training to protect worker data and prevent mistakes. To reduce stress, 59% of companies are boosting mental health support as more offices reopen. Workers in tech and finance see AI creating new jobs, but others fear fewer opportunities.

Experts say human-AI teamwork is key. At energy company Repsol, workers check AI suggestions and teach the system to improve, showing how people and machines can learn together. Still, 14% of workers worldwide have already lost jobs to AI, and many worry they need better training to keep up.

Extended Coverage