This weekly update highlights major developments in AI agents, which are computer programs that can work independently to complete tasks for businesses. The big story is that 2025 became known as the year of agentic AI, with major companies like Zoom, Capital One, and Salesforce launching powerful new agent tools. Zoom released AI Companion 3.0, which can now do more than just summarize meetings—it can browse the web and handle complex workflows. Capital One created an AI agent called Chat Concierge specifically for car dealers, and it worked so well that it increased customer engagement and helped convert 55% more customers into buyers. Meanwhile, the technology still faces challenges. Many companies are still testing agents in small projects rather than using them everywhere, with only 11% of organizations actively using agents in production mode. IBM released an open-source agent called CUGA that succeeded in completing more than half of its assigned tasks, showing progress but also highlighting how much work remains. Salesforce's Agentforce platform has closed 18,000 deals since launching, and the United States government began using it, with the IRS deploying the platform across several divisions. Experts predict that by 2028, AI agents could handle 15% of daily business decisions, and one-third of all business software applications are expected to include agentic AI features. However, researchers warn that many businesses are moving slowly with agents because the technology is complex and requires careful planning. The overall picture shows that AI agents are becoming real business tools with proven benefits, but companies must invest time and resources to make them work successfully.