Business Automation Weekly AI News
September 8 - September 16, 2025This weekly update shows AI agents are changing how businesses work around the world. Companies are using these smart computer helpers to do jobs that people used to do.
The biggest news came from Salesforce, a big tech company in the United States. Their boss said AI agents now handle half of all customer help requests. This let them cut 4,000 jobs from their support team. The AI helpers work so well that Salesforce could reach out to 100 million old customers they had forgotten about.
LayerX, a company in Japan, got $100 million to make their AI automation tools better. Their smart software helps with boring office work like paying bills and hiring new workers. Over 15,000 companies already use their tools. This was the first time a big American investment company put money into a Japanese startup.
The U.S. Space Force wants to use AI in all their daily work. They think AI tools will help them make better choices and use their resources smarter. This fits with the military's plan to put AI first in everything they do.
Alibaba, China's huge online shopping company, saw their stock price jump 19% because their AI cloud business is doing so well. Companies around the world are paying more money to use Alibaba's smart cloud services.
Experts say we're seeing a big change where AI agents don't just help with simple tasks anymore. They're becoming smart enough to handle complex business jobs on their own. This means companies can work faster and spend less money, but it also means some people might lose their jobs to robots.