Business automation is moving into a new era where AI agents can make decisions on their own without constant human help. This weekly update covers major announcements from late October 2025 that show how companies are using agentic AI to handle real business tasks. Microsoft released Copilot Studio 2025 Wave 2, which lets companies build their own AI agents without writing code. At the same time, Anthropic launched Claude Sonnet 4.5, an AI model designed to handle complex coding and work in industries like healthcare and finance where rules and safety matter most. These tools show that AI is no longer just something companies use—it is something they are now building themselves.

The rise of agentic commerce is one of the biggest trends right now. This means AI agents can actually complete purchases and handle payments without a person clicking a button. Instead of just showing recommendations, these AI agents monitor what customers like, reorder items people need, and make transactions using settings the customer already approved. Meanwhile, Amazon is using AI-trained robots in its warehouses to identify, sort, and manage millions of items more efficiently. Ricoh, a company based in Japan, announced RICOH Intelligent Automation, a new cloud-based platform that uses AI to help businesses automate documents, connect systems, and store information.

Small and medium-sized businesses are jumping on this trend. Research shows that 77 percent of small businesses worldwide have already started using AI in at least one area of their work. Of those businesses, 91 percent report that AI helped them grow revenue, and 90 percent say they see improvements in how they run operations. Looking ahead, experts predict that by 2028, one out of every three business software programs will include agentic AI, up from almost zero today. The message is clear: AI agents are becoming the new way businesses work, and companies that do not use them may fall behind.