Accessibility & Inclusion Weekly AI News

January 5 - January 13, 2026

AI agents are making shopping and work easier for everyone, including people who might have had trouble getting help before. This weekly update covers how new agentic AI tools are changing stores, helping workers, and making sure people of all abilities can get the support they need.

The Home Depot and Google Cloud announced new AI tools that help customers find what they need in stores more easily. The Magic Apron assistant now shows customers exactly where items are located using aisle-level precision, which is especially helpful for people who need clear directions. This makes shopping more accessible for everyone, whether you are at home, on a job site, or in the store.

Microsoft and other companies are helping store workers get better access to technology they need. Many store employees didn't have good tools to help them serve customers faster and better. New agentic AI solutions are changing that by giving workers quick access to information and help whenever they need it.

However, experts are warning that companies must keep people's personal information safe and private as these new AI tools grow. The UK's Information Commissioner's Office says that before people trust these new shopping agents, they need to know their information is protected. Strong data protection will help everyone feel safe using these new AI tools.

Healthcare is also getting better AI agents that can help medical professionals focus on patient care. These AI systems can monitor patients and alert doctors to urgent problems without needing internet connection, which makes healthcare more responsive and accessible.

Extended Coverage