Human-Agent Trust Weekly AI News
November 10 - November 18, 2025This weekly update shows that trust is becoming the biggest challenge as AI agents grow more powerful. AI agents are computer programs that can make decisions and take actions without asking for permission each time. Companies around the world are racing to solve trust problems before these agents cause serious mistakes.
Google Cloud, a major technology company, released important guidelines for building AI agents that people can trust. These guidelines explain how to build agents that work safely and don't make bad decisions on their own. Meanwhile, companies like NTT DATA were named leaders in helping businesses use AI agents safely.
GoDaddy, a company that helps small business owners, just launched Airo.ai on November 13. This new tool lets small business owners give AI agents simple instructions, and the agents figure out how to complete tasks like building websites or registering domain names. The company is planning to add dozens more specialized agents soon.
A major report from Bain & Company released on November 13 found that AI agents could change how people shop online. However, the report also showed that about half of customers are still worried about AI agents making purchases completely on their own. This shows that even though AI agents can be helpful, people still worry about trusting them with important decisions.
Companies are learning that treating AI agents like team members with specific jobs works better than giving them too much power. For example, instead of one AI agent that tries to do everything, companies are creating several specialized agents that each focus on one type of job. This focused approach helps prevent mistakes because each agent only does what it was designed to do.