Companies around the world are using artificial intelligence to change how work gets done, and this is affecting millions of workers. In the United States, over 153,000 workers lost their jobs in October 2025, with AI being the second biggest reason companies cut jobs, right after trying to save money. In the United Kingdom, about 17% of employers say they plan to shrink their workforce because of AI, and jobs at the lower levels are at most risk.

While some industries like manufacturing are finding ways to use AI to help workers do their jobs better, many companies are still struggling to make AI actually work for them. In fact, studies show that only about 5% of companies are seeing real benefits from the money they spent on AI tools. One challenge is that managers are not always supporting their teams to use AI effectively.

Salesforce, a big software company, is having trouble with its new AI agent project called Agentforce, even though company leaders promised big things. Employees say it is hard to tell what the AI can really do compared to what was just promised. This shows that even companies spending lots of money on AI are finding it difficult to make it work. Lawmakers in the United States are now pushing for new rules to track how AI is affecting jobs, so workers and the government can better understand what is happening.