The business automation landscape saw transformative developments this week centered on AI agent technologies. At IBM's Think 2025 conference, engineers demonstrated how Granite AI Agents process over 1 million data points per second from Formula 1 race cars. This system helps teams make real-time pit decisions and creates personalized fan experiences through IBM's watsonx platform. The automotive sector isn't alone - PepsiCo revealed similar AI tools cutting inventory waste by 35% through smarter demand forecasting.

Financial institutions are embracing AI back-office solutions to tackle manual processes. Bank of America's Duncan Lodge described systems automating 80% of supply chain finance tasks, while Zurich Insurance's new AI CRM slashes customer service times by 70% through instant data access for agents. These tools combine robotic process automation with machine learning for complex workflows.

Tech giants expanded their automation offerings with Amazon launching Kiro, an AI coding assistant that writes error-checked software in real-time. Developers using Kiro report completing projects 50% faster while maintaining quality standards. ServiceNow's Now Assist platform reached $1 billion in contracts by automating HR onboarding and IT support tasks across 12 industries.

Manufacturing saw progress through modular robotics showcased at Automate 2025. These adaptable AI-powered machines can be quickly reprogrammed for different assembly line tasks, helping factories respond to changing demands. Energy companies like BP adopted similar systems, reducing equipment downtime through predictive maintenance algorithms.

IBM CEO Arvind Krishna emphasized AI as the new productivity engine, noting widespread adoption across defense, retail, and healthcare sectors. Lockheed Martin shared prototypes using AI agents to automate 30% of aircraft maintenance checks, improving safety and turnaround times.

Ethical discussions emerged around responsible AI automation, with the EU proposing new regulations for transparent decision-making in automated systems. Meanwhile, training programs like Meta's AI Academy help workers adapt to collaborating with agentic technologies.

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