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AI Agents for IT support specialists

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Agentic AI: LiveAgent
Closed-Source
Freemium
Popularity: 80%
Autonomy: 62/100

LiveAgent

Customer support software integrating AI to enhance service efficiency.

AI Agent Espressive (Resolve)
Closed-Source
Contact For Pricing
Popularity: 75%
Autonomy: 83/100

Espressive (Resolve)

Conversational AI for employee service desks (Espressive → Resolve): GenAI virtual agent Barista automates IT, HR, and finance requests; acquired by Resolve in 2025 for agentic Zero Ticket IT.

AI Agent 2501
Closed-Source
Contact For Pricing
Popularity: 64%
Autonomy: 84/100

2501

AI platform providing autonomous agents for cloud management, incident analysis, and system automation.

AI Agent Effie (Matrix42 Intelligence)
Closed-Source
Paid
Popularity: 66%
Autonomy: 73/100

Effie (Matrix42 Intelligence)

Effie AI was renamed Matrix42 Intelligence in the vendor’s April 22, 2025 release; this listing retains its established URL.

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