Businesses around the world are using agentic AI—smart computer programs that work like intelligent helpers—to change how work gets done. Companies in the United States and other countries are putting these AI tools into their everyday operations to help workers be more productive and focus on more important tasks.

The biggest news is that companies are finding real benefits from using agentic AI. Insurance companies, small businesses, and large organizations are using AI to handle repetitive work like writing emails, organizing information, and handling customer questions. This frees up their employees to do more interesting and creative work.

But here's something interesting: while many people worry that AI will take away jobs, the real data tells a different story. Research from Oxford Economics in the United States shows that very few companies are actually replacing workers with AI right now. The firm believes some companies may be using AI as an excuse to cut jobs for other reasons.

There's another important issue that businesses are facing. Many workers are scared of AI because they don't understand how it will affect them. A study from Mercer found that less than 20% of workers have even talked to their boss about how AI might change their job. Workers say they want companies to teach them new skills and be honest about what's coming.

The main lesson for businesses is clear: if they want their workers to accept AI, they need to talk openly, provide training, and show their workers that there are still good jobs in a workplace that uses AI. Companies that do this will likely be the most successful with their AI plans.