Businesses across the globe grappled with AI agents transforming workplaces this week. Karalee Close from Accenture warned that skills gaps threaten progress, as 97% of leaders call AI transformative but few see real results. Companies poured money into AI tools but faced challenges training workers from executives to junior staff, creating an "inverse pyramid" of interest.

Entry-level jobs took a hit, particularly in the US, where 40% of employers plan workforce cuts in AI-automated areas. Surveys showed 49% of Gen Z job seekers feel AI made their college degrees less valuable, as firms hire cheaper talent in India for roles like data analysis. The World Economic Forum noted AI could displace 9 million jobs globally while creating 11 million new ones.

A McKinsey report revealed only 1% of companies achieved AI maturity, despite widespread investment. Many firms use AI for basic tasks but struggle with complex areas like research and development.

Bright spots emerged as managers shifted focus from job replacement to productivity boosts. A 2025 survey showed declining support for AI replacing workers, with 62% viewing it as a collaboration tool. Tech leader Gary Marcus argued AI opens unexpected opportunities, challenging fears of mass job losses.

Government action looms large, with 48% of managers anticipating new rules to guide AI adoption. As businesses expand AI into supply chains and customer service, training programs aim to close skills gaps before workers get left behind.

Global competition intensified, with US companies outsourcing white-collar work to India's lower-cost skilled professionals. Experts urge balancing AI's efficiency gains with investments in reskilling programs to maintain workforce stability.