The world saw major progress in agentic AI systems that can make decisions without human help. In Belgium, the startup Conveo unveiled a medical AI agent that analyzes patient records, suggests treatment plans, and even books follow-up appointments automatically. This breakthrough shows how AI doctors' helpers could reduce wait times in hospitals worldwide.

Crescendo.ai demonstrated its new CX platform featuring AI agents that handle complex customer service tasks with near-perfect accuracy. These systems don't just answer questions - they can process returns, adjust bills, and resolve complaints by connecting to company databases directly.

Tech companies revealed next-gen AI models like Claude 3.5 and Gemini 2.0 that power the latest agents. These models understand longer instructions and make better plans than older systems. IBM researchers explained how new chain-of-thought training helps AIs break big problems into smaller steps, just like humans do.

In the United States, hospitals are testing surgery scheduling agents that coordinate operating rooms, doctors, and equipment. Banks worldwide are deploying fraud detection agents that monitor transactions in real-time and freeze suspicious accounts automatically.

Schools in Japan and Germany started pilots with AI teaching assistants that create personalized lesson plans. These systems track student progress and adapt teaching methods daily. Factories in China showed fully automated production lines managed entirely by AI agents that adjust workflows based on supply changes.

Governments are creating new rules for safe AI use. The European Union announced certification programs for high-risk AI systems, while the US revealed guidelines for healthcare AI agents. Experts warn that while these self-operating systems bring big benefits, they need strong safeguards to prevent errors in critical services.

Energy companies are testing AI grid managers that balance power supplies across cities. Transportation systems in Singapore use traffic control agents that optimize signals and reroute public transit instantly during emergencies.

Scientists celebrated how agentic AI costs have dropped 60% since 2024, making the technology affordable for small businesses. New cloud services let companies rent AI agents by the hour for tasks like inventory management and customer support.

While progress seems rapid, researchers remind us most autonomous AI still works best with human checks. "These systems are powerful tools, not replacements for human judgment," said one IBM expert. The week's developments show smart machines becoming common partners in workplaces worldwide.