Cities worldwide are using AI agents to make urban areas smarter and safer. A global study shows that 250 cities across 78 countries are adopting AI technology to manage traffic, save energy, and improve public services. These systems can predict traffic jams before they happen and adjust streetlights automatically to reduce congestion.

For public safety, AI-powered cameras now monitor streets 24/7, spotting unusual activities and alerting police faster than humans can. In community services, chatbots handle citizen questions about garbage pickup or parking permits, freeing up staff for complex issues.

However, cities face challenges like data privacy worries and ensuring everyone benefits equally from these technologies. Experts emphasize building ethical AI systems through global teamwork, including a major online forum in May 2025 where leaders shared solutions.

The demand for AI infrastructure is surging, with nearly 80% of organizations planning or already using these systems. This highlights the urgent need for reliable tech foundations to support agentic AI that makes decisions independently.