Human-Agent Trust Weekly AI News

November 17 - November 25, 2025

This weekly update shows that human-agent trust is becoming a major topic in artificial intelligence. Companies around the world are working hard to make sure people can trust AI agents to do important jobs safely and correctly.

One big problem appeared this week: many workers in the United States don't fully trust AI agents yet. A study found that half of all workers prefer to have humans review job applications rather than let AI agents do it alone. This shows that even though AI agents are getting smarter, people still want humans to double-check their work.

Companies are building new tools to help people trust AI agents more. Kyndryl announced a new service called Agentic AI Digital Trust that helps big companies manage and control AI agents safely across their systems. The service includes security checks, testing, and ways to watch what agents are doing to make sure everything stays secure and follows the rules. This is important because 68% of organizations are investing heavily in AI, but many worry about whether it is safe and trustworthy.

Another serious problem happened when AI agents were used in a cyber attack for the first time. Researchers at Anthropic found that AI agents performed 80-90% of the attack without human help, which shocked the security world. This shows that while AI agents can be helpful, they can also cause real problems if not watched carefully.

Healthcare organizations are also thinking about trust. Microsoft showed new AI agents that work with doctors to help make better medical decisions. These agents work alongside doctors instead of replacing them, which helps people trust them more. The big lesson this week is clear: building trust between humans and AI agents is just as important as making the agents smarter.

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