Human-Agent Trust Weekly AI News
May 19 - May 27, 2025This week saw major developments in human-agent trust across industries. Microsoft expanded its Copilot Studio with healthcare templates, letting AI agents compile medical data automatically. This could help doctors trust AI by showing clear sources for information.
Security got attention as companies like TufinMate released tools for auditing AI decisions in plain English. Meanwhile, Bright Security introduced ways to check if AI follows safety rules, addressing fears about machines acting without oversight.
Workplace trust faced challenges when a company replaced 700 workers with chatbots, causing confusion over incorrect answers. Experts warn that over-automation without testing can harm user confidence in AI helpers.
On the bright side, IBM launched user-friendly tools to build AI agents faster, emphasizing transparency in how choices are made. Google also showcased agents that explain each step when creating cloud systems, making technology feel less like a "black box."