This week marked a big step forward for AI agents in education and learning. Schools and companies around the world are starting to use these smart computer helpers in new and exciting ways.

MIT Professional Education made big news by launching a brand new online course. The course is called "Applied Agentic AI for Organizational Transformation." This fancy name means the class teaches people how to use smart AI helpers to make their companies work better. The course lasts for eight weeks and is completely online, so people from anywhere can take it.

What makes this course special is that MIT is one of the most famous schools in America. When MIT creates a new class, it means the topic is very important. The fact that they made a whole course about agentic AI shows that these smart helpers are going to be a big part of how we work and learn in the future.

Genesys, a large technology company, also made important news this week. They launched new AI agents that come with their own education program. These aren't just regular computer programs. These AI agents have "greater autonomy," which means they can make smart choices and work on their own without needing a person to tell them every little thing to do.

The education program that comes with these AI agents is designed to teach people how to use them properly. This is important because agentic AI is different from old computer programs. These new helpers can think, plan, and solve problems just like humans can, but they need to be used the right way to be helpful.

In South America, specifically in Peru, a big conference called APEXO 2025 brought together experts from around the world. The theme of the conference was "Leading AI, Transforming the Experience World." During the event, speakers talked about how AI agents are already being used in education, healthcare, and telecommunications.

What's exciting about the conference is that they didn't just talk about ideas. They shared real-world examples of how these smart helpers are actually working in schools and other places. The speakers showed how AI agents can help students learn better and make teachers' jobs easier.

One of the key points discussed at APEXO was how agentic AI in 2025 is very different from older types of computer helpers, like chatbots. The old helpers could only answer simple questions or follow basic rules. But these new AI agents can reason, understand context, and even work together with other AI agents to solve bigger problems.

The conference also talked about how these AI helpers are being used in contact centers and customer service, which connects to education because many of these same technologies can help students get better support when they need help with their studies.

All of these developments show that AI agents are becoming a normal part of education and learning. Schools, universities, and companies are realizing that these smart helpers can make learning more personalized and effective. Instead of one-size-fits-all education, AI agents can adapt to each student's needs and learning style.

What makes this week's news so important is that it shows agentic AI is moving from being just an idea to being something people can actually use and learn about. MIT's new course will train professionals to use these tools in their jobs. Genesys's education program will help people understand how to work with AI agents safely and effectively.

Looking ahead, these developments suggest that understanding agentic AI will become as important as learning to use computers or the internet. Students, teachers, and workers will all need to know how to work alongside these smart helpers to be successful in the future.