This week brought exciting news about how agentic AI - special artificial intelligence that can work on its own to complete tasks - is being used to help more people access technology and services. These AI agents are smart programs that can think through complicated problems and make decisions without a person telling them every single step.

One of the biggest announcements came from Microsoft, which is a huge technology company. Microsoft announced that it is working with four large companies in India: Cognizant, Infosys, TCS, and Wipro. Together, they are sharing Microsoft 365 Copilot, which is an AI helper tool. Over 50,000 workers at these companies will get to use this AI assistant. This is important for accessibility because it means more people around the world will have access to powerful AI tools that can help them work faster and smarter. When more people can use these tools, it helps break down barriers that might have kept some people from being able to do certain jobs.

Another important development came from a company called Precisely. They created three new AI helpers that focus on making communication better. The first helper looks at the feeling or tone of messages to make sure they sound right. The second helper checks if messages are easy to read and understand. The third helper rewrites old messages to match company standards. These tools are really important for accessibility because they help make sure that messages sent to customers are written in simple, clear language that everyone can understand, no matter their reading level or if they speak English as a second language.

The United States government also shared big news this week about using AI agents in the health department, called HHS. The health department's plan focuses on using AI to help workers do their jobs better and to improve the care and services given to the public. This connects to inclusion because better government services help all people, including those who might have trouble accessing services normally. When AI agents help organize schedules, review medical products, and check on safety, it means doctors and health workers can spend more time actually helping patients.

However, not all the news this week was happy news. Security experts warned that many companies are using agentic AI very quickly, but they are not keeping track of what these AI agents are doing. According to a study of security leaders, only 21 percent of companies can see exactly what their AI agents are doing, where they are going in computer systems, and who they are talking to. This is a problem for inclusion and accessibility because if companies cannot watch their AI agents carefully, these tools might make mistakes or treat people unfairly. The experts say that companies need to write down all their AI agents, set clear rules about what each one can do, and keep logs of every action an AI agent takes so they can find problems if they happen.

Another important development was the creation of the Agentic AI Foundation by the Linux Foundation, a group that helps build free software that anyone can use. This foundation is building open standards and shared tools so that AI agents from different companies can work together and be fair to everyone. When technology is open and shared, it helps more people and companies use it, which makes technology more accessible overall.

The news from this week shows that agentic AI is growing quickly and has the power to help more people access services, information, and better jobs. But it also shows that we need to be careful and thoughtful about how we use these tools. Companies and governments need to make sure that AI agents are fair, transparent, and under control so that this powerful technology helps everyone and does not leave anyone behind.