This week brought important progress in using agentic AI to help people with disabilities access information online. A technology company called Kamiwaza announced a breakthrough solution that uses AI agents to make government websites follow accessibility rules.

The announcement came from the SHI Fall Summit 2025, where Kamiwaza's co-founder and CEO Luke Norris explained how their new AI system works. The system helps government organizations in the United States follow Section 508 rules, which are part of the Americans with Disability Act (ADA). These rules say that all government websites must be usable by people with disabilities, including those who are blind, have low vision, are deaf, or have trouble using a mouse or keyboard.

Kamiwaza didn't build this solution alone. They partnered with three major technology companies: SHI Corp., Hewlett Packard Enterprise Company, and Nvidia Corp.. Together, they created an AI agent called ARIA that can automatically check websites for accessibility problems and then fix those problems without human help.

The way ARIA works is quite clever. It uses three different AI programs that work together like a team. The first program is called a computer use agent, and it can take control of a web browser to visit and interact with websites, just like a person would. The second program is a large language model that reads and understands the text and content on websites. The third program is a visual model that looks at images, colors, and how information is displayed on the screen.

When these three AI programs work together, they can fully understand what is on a webpage. The AI agent then checks if the website follows accessibility rules. If it finds problems, ARIA automatically fixes them. For example, it adds metadata to images - this is special text that describes what is in each picture, so people using screen readers can understand the images. The agent also changes the HTML code of websites to make graphs and charts easier to understand for everyone.

This technology solves a big problem. Before ARIA existed, making websites accessible was very slow work. People had to check every page and every image by hand, then write descriptions and fix code one piece at a time. This could take years of manual labor to complete. Now, the AI agent can do much of this work automatically and much faster.

Luke Norris explained why this is such an important moment for agentic AI in government. He said that many government agencies are interested in AI but feel nervous about using it because it seems complicated and scary. ARIA solves this problem by being focused on one specific job - fixing accessibility - instead of trying to do everything at once.

The AI agent is designed to be easy to use, almost like an appliance that you can just plug in and turn on. Government workers can install it, and it starts working right away to make websites more accessible. Because it solves such a clear problem and saves so much time, agencies can quickly see the return on investment, or ROI. This means they can see that the money they spent on the AI agent was worth it.

But Norris sees this as just the beginning. Once government agencies see how well ARIA works for accessibility, they will likely want to explore what else AI agents can do for them. The system is built to be expansive, meaning more capabilities can be added on top of the accessibility features.

Norris also talked about an important security issue with AI agents. He explained that when AI has access to lots of data, it can sometimes connect pieces of information in ways that humans didn't expect. For example, if an AI can see two separate sets of data and figure out connections between them, it might create new security risks. This is especially important for government agencies that handle sensitive information about citizens.

That's why Kamiwaza built their system with special security features. They use something called relationship-based authentication control. This is a fancy way of saying the AI agent can only see and use the same data that the human user is allowed to see. If you don't have permission to see certain information, the AI agent working for you can't see it either.

This breakthrough with ARIA shows how agentic AI can make the internet more fair and usable for everyone. When websites are accessible, people with disabilities can read news, apply for jobs, access government services, and participate in online communities just like everyone else. By using AI to speed up this work, many more websites can become accessible much faster than before. This is an important step toward a more inclusive digital world where technology works for all people, regardless of their abilities.