Accessibility & Inclusion Weekly AI News
July 14 - July 22, 2025This week showed how AI agents are creating more inclusive technology. Major developments are helping people interact with digital tools in easier ways.
OpenAI's ChatGPT agent mode now handles multi-step tasks like scheduling meetings and summarizing emails. By connecting to apps like Gmail, it reduces physical effort for users with mobility challenges. This feature is available to all paid users, making advanced help widely accessible.
Perplexity's Comet browser introduces hands-free AI assistance for activities like trip planning. The agent works in the background while users do other things, helping those who find traditional browsing difficult. Though still in testing, it shows how agent-first computing could change internet use.
Amazon's new AgentCore platform lets businesses create custom AI helpers. Companies are focusing first on customer service agents (49% of projects) to handle support questions automatically. This could provide 24/7 assistance in multiple languages, making services more inclusive.
Germany revealed a national AI strategy aiming for 10% AI-driven GDP by 2030. The plan includes EU-funded AI 'gigafactories' by 2027, creating jobs and technology access across Europe. This shows how governments are pushing for economic inclusion through AI.
Nearly all companies (93%) are developing custom AI agents according to a new OutSystems study. These tools can build hyper-personalized experiences that adapt to individual needs. For example, AI agents could adjust interfaces for different abilities or learning styles.
In media, AI agents are breaking down barriers between teams. A World Federation of Advertisers report found 14% of brands saw unexpected collaboration between departments using AI. This helps create content that reaches diverse audiences. However, 65% worry about risks like misinformation when using AI for media buying.
Workforce training is key for inclusive adoption. 69% of companies expect new specialized AI roles like agent architects. Most (63%) plan upskilling programs so employees can work with AI tools. This helps ensure everyone benefits from new technologies.
While these advances promise greater inclusion, challenges remain. Media companies report concerns about transparency and accountability in AI tools. Companies also cite legal restrictions and data privacy as adoption barriers. Ongoing focus on these issues will determine how widely AI agents improve accessibility.