Advanced AI agents help CX leaders professionals: Browse solutions curated by premier AI agency partners for optimal results.

AI Agents for CX leaders | AI Agent Store

Nuance Mix is an enterprise conversational AI platform for building IVR and digital virtual assistants. It provides DIY tooling and APIs for speech recognition (ASR), natural language understanding (NLU), text-to-speech (TTS), dialog and bot orchestration, testing, and analytics. Teams design once and deploy across voice and messaging channels, integrate with CCaaS stacks such as Genesys and Avaya, and can run in Microsoft Azure environments. Mix supports large language model enhancements while maintaining governance required for regulated industries.

Nuance Mix

nuance-mix

Conversational AI platform to design, test, and deploy voice and chat bots with ASR, NLU, TTS, and omnichannel contact center integrations.

Ultimate.ai is a customer service automation platform acquired by Zendesk. It enables brands to build AI agents that resolve support requests across chat, messaging, and email. The platform integrates with systems like Zendesk, Salesforce, and Freshworks to triage tickets, trigger workflows, and provide analytics. With multilingual support and deep CX integrations, Ultimate.ai helps teams automate high-volume inquiries while maintaining control and quality.

Ultimate.ai

ultimate-ai

Customer service automation (now part of Zendesk) building multilingual AI agents for chat, email, and ticket workflows.

Zowie AI is a customer-service automation platform designed for enterprises and ecommerce brands. It uses generative models plus its proprietary X2, Decision, and Reasoning engines to resolve queries across channels, enforce brand tone, enable multilingual support, integrate with existing tools, and automate end-to-end customer workflows. Key offerings include an AI Agent for full automation and an AI Inbox to assist human agents. 

Zowie AI

zowie-ai

AI agent platform for enterprises automating customer service across chat, email, voice and languages with certainty and brand control.

Twig is an AI-powered assistant designed to revolutionize B2B customer support and success teams. By automating Tier 1 support, Twig reduces the volume of support tickets by instantly addressing user queries. Its Agent Factory enables the creation of custom AI agents that learn from documentation, tutorials, and previous tickets, ensuring accurate and context-aware responses. Twig seamlessly integrates with platforms like Zendesk and HelpScout, and offers features such as session memory for quicker follow-up responses and an Outlook native plugin for inbox integration. This allows support agents to focus on complex issues, enhancing overall efficiency and customer satisfaction.

Twig

twig

AI assistant enhancing B2B customer support by automating responses and tasks.