Zowie AI

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Overview

AI agent platform for enterprises automating customer service across chat, email, voice and languages with certainty and brand control.

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Best For Professions:

customer support managers CX leaders ecommerce operations helpdesk teams business automation engineers

Zowie AI is a customer-service automation platform designed for enterprises and ecommerce brands. It uses generative models plus its proprietary X2, Decision, and Reasoning engines to resolve queries across channels, enforce brand tone, enable multilingual support, integrate with existing tools, and automate end-to-end customer workflows. Key offerings include an AI Agent for full automation and an AI Inbox to assist human agents. :contentReference[oaicite:0]{index=0}

Autonomy level

88%

Reasoning: Zowie AI demonstrates exceptionally high autonomy through its ability to resolve 95%+ of customer inquiries without human intervention and execute real business actions like refunds, reships, and password resets automatically. The platform utilizes proprietary Zowie X2™ technology with a Decision Engine that ensures deterministic process automation...

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Some of the use cases of Zowie AI:

Ecommerce brands needing fast customer support automation with high resolution accuracy.
Customer service teams wanting multichannel support (chat, email, voice, social) under one system.
Organizations that require strong brand consistency and tone in their automated responses.
Enterprises needing data-security, compliance and governance (GDPR, SOC2) in customer automation.

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Pricing model:

paid

Code access:

closed-source

Popularity level: 76%