Discover AI agents for support agents: Browse our comprehensive directory of intelligent digital assistants and AI automation tools.

AI Agents for support agents | AI Agent Store

Zoho Zia is the cross-suite AI assistant embedded in Zoho’s business apps. In CRM, Zia supports reps with lead and deal scoring, anomaly detection, forecasts, and “Ask Zia” chat/voice queries. In Desk, it aids support with intent and sentiment insights and generative responses, while Writer provides Zia for drafting, editing, and multilingual grammar checks. Zia also offers generative features across apps, designed as value-centric, contextual AI delivered within Zoho subscriptions rather than separate per-use add-ons.

Zoho Zia

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AI assistant across Zoho apps for sales, support, and writing, with predictions and generative help included in Zoho plans.

Boost.ai is a leading conversational AI platform tailored for regulated industries. It enables organizations to build, manage, and scale hybrid virtual agents leveraging both advanced NLU and generative AI, with full control, security, and seamless integration across chat and voice channels.

Boost.ai

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An enterprise conversational AI platform that empowers secure, hybrid virtual agents across chat and voice channels.

Forethought AI is a generative customer support platform that streamlines customer experience across various industries. It offers solutions like Solve, an AI agent that processes messages and delivers accurate responses across multiple channels; Triage, which predicts, prioritizes, and routes support tickets; Assist, providing agents with instant access to knowledge; and Discover, unlocking proactive insights. These tools aim to reduce response times, improve resolution rates, and enhance customer satisfaction.

Forethought AI

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An AI-powered customer support platform enhancing efficiency and satisfaction through automation.

Ada is an AI-native customer service automation platform designed to help businesses provide exceptional customer experiences by automating interactions across various channels, including messaging, voice, and email. Leveraging advanced natural language processing and machine learning, Ada's AI Agent can resolve over 70% of customer inquiries instantly, allowing human agents to focus on more complex issues. The platform supports over 50 languages and integrates seamlessly with existing business systems, ensuring compliance, security, and reliability. Ada's extensible platform can be tailored to meet unique business needs, improving customer support at every touchpoint.

An AI-powered customer service automation platform that enables businesses to deliver personalized support at scale across multiple channels.

Phoenix AI Assistant is an AI-driven customer service platform designed to automate interactions across various channels, including calls, text messages, emails, and Slack messages. By uploading instructions and contextual materials in plain language, organizations can train virtual agents to handle conversations naturally, summarize action items, and execute common digital tasks under human supervision. The platform aims to enhance operational efficiency by providing a pay-as-you-go pricing model and performance comparable to well-trained human agents.

Phoenix AI Assistant

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A customizable AI-powered customer service platform that automates conversations, summarizes action items, and executes digital tasks under human supervision.