Agentic AI Comparison:
Anthropic's Claude Computer use vs Neo
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Introduction
This report compares Neo (https://heyneo.so/) and Anthropic's Claude Computer use (https://docs.anthropic.com/en/docs/build-with-claude/computer-use) across five key metrics: autonomy, ease of use, flexibility, cost, and popularity. The assessment is based on 2025 industry analyses, published benchmarks, and product documentation.
Overview
Neo
Neo is a browser automation and AI agent platform designed for automating web-based tasks and workflows. It prioritizes code-free automation, offering drag-and-drop tools for browser control. Neo is primarily aimed at business users looking to automate routine browser actions without deep AI or coding expertise.
Anthropic's Claude Computer use
Claude Computer use is a feature of Anthropic's Claude 3 and 4 models, enabling AI-driven orchestration of on-device tasks via simulated mouse and keyboard actions using coordinate-based inputs. It is targeted at developers, enterprises, and technical professionals needing powerful, safe, and extensible computer automation and agentic workflows.
Metrics Comparison
autonomy
Anthropic's Claude Computer use: 9
Claude Computer use demonstrates advanced autonomy, using localized coordinate systems for precision, handling complex multi-step workflows, and leveraging context from LLM reasoning to reduce error rates and the need for frequent human interventions.
Neo: 7
Neo offers substantial autonomy in automating browser-based workflows, but its automation is generally bounded by the complexity of UI mapping and is best suited for prescribed routines rather than open-ended problem-solving.
Claude Computer use offers notably higher autonomy, powered by advanced LLM-driven reasoning and direct system interaction, while Neo is effective but more limited to repetitive, rule-based automation.
ease of use
Anthropic's Claude Computer use: 6
Claude Computer use requires developer setup, API integration, and knowledge of coordinate-based UI references, catering to users with technical backgrounds.
Neo: 9
Neo focuses on no-code and low-code experiences, using a visual builder and minimal setup, making it accessible for non-technical users.[Neo Docs]
Neo is considerably easier for non-technical users, whereas Claude Computer use targets technical professionals comfortable with API and automation setup.
flexibility
Anthropic's Claude Computer use: 9
Claude Computer use supports integration with custom tooling, can adapt based on task context, and is extensible for a wide range of agentic and complex automation scenarios, especially in coding and enterprise operations.
Neo: 7
Neo's flexibility is solid for browser workflows, yet it is primarily limited to automation within supported web applications and does not deeply integrate AI reasoning or adapt to highly dynamic tasks.
Claude Computer use is much more flexible due to its LLM foundation and the ability to embed tool integration, beyond the domain of browser-only automation.
cost
Anthropic's Claude Computer use: 7
Claude Computer use is offered via API with usage-based pricing that scales with token usage; starting at $3–$15 per million tokens for Sonnet 4 and $15–$75 for Opus 4, which can be higher at enterprise scale.
Neo: 8
Neo currently operates on a SaaS subscription model which is generally affordable, targeting small businesses and individual users; however, cost can rise with scale or advanced features.[Neo Website]
Neo is typically more affordable for routine automation tasks, while Claude Computer use's costs can escalate for large-scale, compute-heavy workflows leveraging advanced reasoning.
popularity
Anthropic's Claude Computer use: 9
Claude, and its Computer use capability, are widely discussed in leading AI and enterprise communities, seeing rapidly increasing adoption by major companies for advanced workflow automation and coding tasks.
Neo: 6
Neo is a niche tool with a growing but much smaller user base, primarily found in SMB automation communities. It lacks the wider industry adoption of major AI or enterprise automation brands.
Claude Computer use is significantly more popular in the broader AI and enterprise automation ecosystem, with greater press coverage and integration in developer workflows.
Conclusions
Claude Computer use stands out in autonomy, flexibility, and popularity, serving as an industry leader for advanced, AI-driven computer orchestration, especially within technical and enterprise domains. Neo excels in ease of use and affordability for routine browser-based automation but is less suitable for deeply complex or dynamic tasks. Choice depends on user requirements: Neo is optimal for accessible, no-code web automation, while Claude Computer use is the preferred solution for organizations seeking state-of-the-art, extensible automation leveraging cutting-edge AI.