
Gmail-based AI email client with contextual search, drafting, calendar and team collaboration.
Shortwave is a Gmail and Google Workspace email client with contextual AI search, drafting, summaries, files, calendar support and shared team threads. Users review communications and control connected tools.
Business lists $30, Premier $45 and Max $120 per seat per month, with a 14-day trial. Billing choices, AI quotas and searchable history vary. These business plans include beta MCP tool access, currently limited to 40 tools.
HubSpot and Salesforce email logging uses BCC or forwarding. Tasklet is a separate sister product for triggered multi-step automation. Microsoft 365 and Exchange are not supported directly; some other providers can forward through Gmail with limitations.
Product overview
Shortwave is a Gmail and Google Workspace email client with contextual AI search, drafting, summaries, files, calendar support and shared team threads. Users review communications and control connected tools.
Information as of October 10, 2026
Shortwave is a Gmail/Google Workspace email client with contextual AI search, drafting, summaries, files, calendar and shared team threads/comments. Tasklet is a separate sister product for triggered multi-step automation. Connecting it to Shortwave requires separate Tasklet setup and access.[1], [2], [3], [4], [5], [6], [7]
Google email/calendar context, beta desktop-local or remote MCP tool connections and CRM email logging are documented. MCP currently supports tools with a 40-tool maximum, not all MCP resources/prompts/sampling. HubSpot/Salesforce BCC/forwarding logging is distinct from CRM write actions. Triggered arrival/label/scheduled/webhook work through Tasklet has separate setup and entitlements.[1], [2], [3], [4], [5], [6], [7]
The current business page lists Business $30, Premier $45 and Max $120 per seat/month with a 14-day trial; selected billing, AI quotas and searchable-history allowances differ. Check individual-plan terms separately. MCP is available on Business/Premier/Max, not every free account.[1], [2], [3], [4], [5], [6], [7]
Platforms: Web, Desktop, Mobile[1], [2], [3], [4], [5], [6], [7]
Access: Current web, desktop and mobile product paths are accessible. People authorize their Gmail context, review drafts and messages and configure permitted tools. Other-provider forwarding uses a Gmail bridge; Microsoft 365/Exchange is not supported, while some providers allow forwarding only rather than sending.[1], [2], [3], [4], [5], [6], [7]
77/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
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