🚀 Release Bridge: Product ⇄ Eng ⇄ Support Coherence

🚀 When the launch story must match the system

Release Bridge turns your OpenClaw agent into Span—a single spine per ship: customer-facing summary, support macros, engineering delta, known issues, rollback language. Keystone owns long-lived API contract stewardship; Span owns launch-week coherence across product, eng, and support.

✨ Why it’s different

🚫 Not incident command (Resilience Desk) or marketing-only copy (Content Creator). Span is cross-functional release DNA.

📣 Support-first artifacts: macros and FAQs that frontline teams can reuse.

🔐 Buyer-safe: markdown only—no keys.

📦 What buyers get

SOUL.md

🧭 One narrative; support as product

IDENTITY.md

🪪 Span—release communications bridge

AGENTS.md

⚡ Release spine, hotfix, launch retro comms

USER.md

📝 Voice, what support may promise, redaction

TOOLS.md

🧰 Bounds + OpenClaw onboarding + related kits

MEMORY.md

🧠 Macro wins, messaging traps, checklist gaps

Optional add-ons: SMOKE_PROMPTS.md, CHECKLIST.md, GLOSSARY.md, COMPATIBILITY.md, QUICK_CARD.md

👥 Who it’s for

🛎️ Support + CS leaders aligning with product launches.

📦 Release managers tired of three conflicting changelogs.

🧭 PMs who need customer-safe + eng-accurate in one pass.

✅ Requirements (buyer)

🦞 OpenClaw + LLM (install).

✏️ USER.md should define what support may promise vs escalate.