Workativ AI Agents

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Overview

No-code AI agents for IT and HR teams that work with ServiceNow to automate employee support across Slack, Teams and web.

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Best For Professions:

it manager service desk manager hr operations manager employee experience manager it support specialist systems administrator hr business partner service delivery manager

Workativ AI Agents is a closed-source, no-code platform for IT and HR teams that deploys ServiceNow-native employee support agents. The official ServiceNow integration page describes agents that work inside ServiceNow and across Slack, Microsoft Teams, and web channels to automate repetitive requests such as password resets, account unlocks, access and software requests, incident triage, hardware requests, knowledge base answers, ticket creation, and ticket status updates. Workativ positions the product as an independent AI layer for organizations using ServiceNow, with 100+ enterprise app integrations and 90+ languages supported. Its pricing page lists a free Magic plan, a Starter plan starting at $99/month, a Business plan at $349/month with 500 sessions, and custom Enterprise pricing, so the appropriate pricing model is freemium.

Autonomy level

81%

Reasoning: Workativ AI Agents are designed as agentic, task-executing systems that go far beyond FAQ-style chatbots, autonomously running HR and IT workflows end-to-end once they are configured. According to the Get Started page and the ServiceNow and Workday integration pages, Workativ agents connect deeply into HRIS and ITSM tools (such as ServiceNow, Workd...

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Some of the use cases of Workativ AI Agents:

Automating repetitive IT help desk requests connected to ServiceNow
Handling HR service delivery questions and requests through chat
Creating, triaging, updating, and closing ServiceNow incidents and requests
Answering employee knowledge base questions from ServiceNow KB, Confluence, and SharePoint
Routing software, access, hardware, onboarding, and offboarding workflows for approval and fulfillment

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Pricing model:

freemium

Code access:

closed-source

Popularity level: 34%

Industries:

Information technology Human resources Enterprise software Professional services

Tags:

servicenow it support hr service delivery employee support ticket automation service desk slack microsoft teams no-code knowledge base workflow automation enterprise integrations

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Describe the job. Get an AI worker you can actually message.

We create the setup, keep it running after your laptop closes, and save its memory. Test in the browser, then add Telegram, WhatsApp, or Slack.

Runs without your laptopBrowser + messaging appsCredits, keys, or subscriptionsMemory survives restarts

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Plans start at $29/month. Cancel anytime.

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OpenClaw or Hermes

saved state

Browser

Slack

“I checked the inbox, handled the routine messages, and sent you the one question that needs a decision.”

Create an AI worker that keeps running after this tab closes.

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