Workativ AI Agents
Overview
No-code AI agents for IT and HR teams that work with ServiceNow to automate employee support across Slack, Teams and web.
Workativ AI Agents is a closed-source, no-code platform for IT and HR teams that deploys ServiceNow-native employee support agents. The official ServiceNow integration page describes agents that work inside ServiceNow and across Slack, Microsoft Teams, and web channels to automate repetitive requests such as password resets, account unlocks, access and software requests, incident triage, hardware requests, knowledge base answers, ticket creation, and ticket status updates. Workativ positions the product as an independent AI layer for organizations using ServiceNow, with 100+ enterprise app integrations and 90+ languages supported. Its pricing page lists a free Magic plan, a Starter plan starting at $99/month, a Business plan at $349/month with 500 sessions, and custom Enterprise pricing, so the appropriate pricing model is freemium.
Autonomy level
81/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
Comparisons
Custom Comparisons
Some of the use cases of Workativ AI Agents:
- Automating repetitive IT help desk requests connected to ServiceNow
- Handling HR service delivery questions and requests through chat
- Creating, triaging, updating, and closing ServiceNow incidents and requests
- Answering employee knowledge base questions from ServiceNow KB, Confluence, and SharePoint
- Routing software, access, hardware, onboarding, and offboarding workflows for approval and fulfillment
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AI Agent Store · Specialist AI agentsFor internal it service desks
Your AI agent for employee IT request resolution.
Exploring Workativ AI Agents? For internal IT service desks, your own AI agent can investigate IT requests, execute available remedies, and verify employee recovery. Start with a setup tailored to this work.
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Tailored starting setup. Chat on our site. See the workflow and monthly plan.