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Moveworks AI Assistant

Moveworks AI Assistant AI Agent
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Overview

Agentic AI assistant automating enterprise workflows, search & support across platforms for employees.

Moveworks AI Assistant is an enterprise-grade agentic AI platform that helps employees find information, automate tasks, and resolve requests across HR, IT, finance, facilities and more. It uses a reasoning engine, supports 100+ languages, integrates with existing systems, and leverages both proprietary and open models. Moveworks was acquired by ServiceNow in 2025.

Product overview

Capabilities, pricing and fit

Moveworks AI Assistant is best understood as a workflow automation platform. Moveworks provides a workforce assistant for retrieving internal answers and automating tasks across connected business applications.

Information as of July 30, 2026

What it can do

  • Workflow automation

    Moveworks provides a workforce assistant for retrieving internal answers and automating tasks across connected business applications.[1]

Where it fits best

  • Automating a bounded employee-support workflow across connected internal systems.[1]
Sources (1)
  1. Moveworks: The AI Assistant Platform That Gets Work DoneOfficial site · checked 2026-07-30

Autonomy level

91/100

Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.

Reasoning: Moveworks AI Assistant demonstrates exceptionally high autonomy through its sophisticated agentic architecture. The system features an Agentic Reasoning Engine that can independently reason, plan, and execute complex multi-step employee requests without human intervention. It goes beyond simple information retrieval to take concrete actions across ...

Comparisons


Custom Comparisons

Some of the use cases of Moveworks AI Assistant:

  • Employees needing quick answers and support across internal systems.
  • Automating common support tasks like password resets, software provisioning, or policy lookup.
  • Enterprise search across structured and unstructured data sources.
  • Organizations wanting multilingual and large scale workflow automation.

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Popularity level: 69%

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AI Agent Store · Specialist AI agents

For internal it service desks

Your AI agent for employee IT requests and actions.

Exploring Moveworks AI Assistant? For internal IT service desks, your own AI agent can investigate IT requests, execute available remedies, and verify employee recovery. Start with a setup tailored to this work.

  • ✓ Investigate IT requests
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Tailored starting setup. Chat on our site. See the workflow and monthly plan.

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