Zscaler debuts “Agentic SOC” — specialized AI agents inside security operations

What changed: Zscaler released Agentic SOC, a security-operations offering that embeds specialized AI agents for triage, root-cause investigation, verdicting and automated containment, and is available globally today.

Why it matters: For SOC leaders, that means a vendor-built option that pairs inline zero-trust telemetry with autonomous agent workflows to reduce alert noise and automate containment steps that used to require manual correlation.

Try/watch: Pilot Agentic SOC only on high-signal telemetry feeds first (VPN, remote management, identity events) so you can tune agent playbooks and minimize false-positive automated responses.

Visa publishes a Trust Index for “agentic commerce,” signalling payments will be a control point

What changed: Visa released a Visa Trust Index for agentic commerce finding consumers distinguish between AI tools and trusted payment brands, and reported Visa as the most trusted brand to handle agent-initiated transactions.

Why it matters: Payments and identity providers will be central to making agentic commerce usable — merchants and platform builders should expect tighter authentication, consent flows, and transaction-level controls tied to who or what (which agent) is authorized to act.

Try/watch: If you’re building agent-driven shopping or checkout automation, design explicit user consent and agent identity tokens now and engage payments partners about transaction-level agent verification and rollback processes.