AI Agents News - January 28, 2026

Davos 2026: AI Goes Mainstream in Business At the World Economic Forum in Davos, 200+ tech leaders confirmed AI is now embedded across industries. Banks are using AI for coding and analytics, while startups report rapid scaling. Some experts predict artificial general intelligence (AGI) may arrive sooner than expected.

Rezolve.ai Launches Chat-Native IT Support Rezolve.ai unveiled AI that lives in Microsoft Teams and Slack, automatically resolving 60-80% of IT tickets. Black Angus Steakhouse cut after-hours IT calls from 90% to just 10% using this technology. Employees get help instantly where they already work—no more portal visits needed.

Quantum Computing Enters Enterprise D-Wave announced a $10 million, two-year enterprise agreement with a Fortune 100 company, proving quantum computing now solves real business problems.

Why This Matters: AI agents are shifting from experimental to production-ready. If your company isn't automating customer or employee support, competitors will. The technology now reliably predicts what users need before they ask.