Cognigy is a leading Conversational AI platform that empowers enterprises to develop, deploy, and manage AI-driven customer service agents for both chat and voice interactions. By integrating advanced Natural Language Understanding (NLU) and Large Language Models (LLMs), Cognigy facilitates the creation of intelligent virtual agents capable of delivering personalized and efficient customer experiences. The platform offers a visual AI Agent Manager for intuitive design and orchestration, supports seamless integration with existing contact center and CRM systems, and ensures data security and compliance with standards like GDPR. Cognigy's flexible deployment options, including on-premises and cloud-based solutions, cater to diverse enterprise needs, enhancing customer engagement and operational efficiency.

cognigy

An enterprise-grade Conversational AI platform enabling the creation and management of AI-powered customer service agents across multiple channels.

Cognigy

BOTfriends X is a comprehensive Conversational AI platform designed to facilitate the development, optimization, and scaling of chatbots and voice assistants. It offers an intuitive, no-code interface that allows users to build conversational agents without extensive programming knowledge. The platform supports integration across various channels, including websites, messaging apps, and voice interfaces, ensuring seamless deployment. Key features include automated testing, analytics for data-driven decision-making, and a knowledge base for training bots with company-specific information. BOTfriends X emphasizes data protection, adhering to GDPR compliance, and provides flexible pricing to accommodate the evolving needs of businesses.

botfriends-x

A Conversational AI platform enabling the creation, optimization, and scaling of chatbots and voice assistants across multiple channels.

AI Agents Tagged with: voice assistants

Cognigy

BOTfriends X