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Salesforce Agentforce

Salesforce Agentforce AI Agent

Overview

A platform enabling the creation of trusted, autonomous AI agents to scale your workforce.

Salesforce Agentforce is a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. These agents are designed to work seamlessly within the Salesforce ecosystem, allowing businesses to automate tasks, enhance customer interactions, and improve operational efficiency.

Some of the use cases of this AI agent:

  • Automating customer service interactions.
  • Streamlining sales processes through AI-driven insights.
  • Enhancing marketing campaigns with personalized AI agents.
  • Improving operational workflows across various business functions.

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