Raya by Teammates.ai

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Category:Virtual Workers

Overview

The Autonomous AI Teammate for Customer Service 24/7 resolves tickets, end-to-end.

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Best For Professions:

executives customer service reps operations head of innovation cxo

Raya is a fully autonomous AI Teammate that takes on the entire function.

She fully automates Phone Calls, responding to Emails, and Chat, ultra-realistically, in over 50 languages with outstanding performance in all Arabic dialects.

Raya serves an unlimited number of customers, simultaneously, across all channels.

By integrating with your existing CRM and ticketing systems through 30+ native integrations, she can take actions exactly as humans do to resolve queries, process payments, refunds, track orders, and escalate complex issues only when necessary.

Raya is here to free your human team from mindless work to excel at what they do best.

Autonomy level

92%

Reasoning: Raya operates as a fully autonomous AI Teammate capable of end-to-end task execution without human intervention. She handles omnichannel engagement (phone calls, emails, chat, social media), integrates with 30+ enterprise systems (CRMs, ticketing tools), processes payments/refunds autonomously, resolves common queries independently, and escalates o...

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Some of the use cases of Raya by Teammates.ai:

High-Volume Inquiries: Offload repetitive customer questions and free human teams for complex tasks.
24/7 Global Coverage: Guarantee round-the-clock support for users in any language or time zone.
AI in Customer Service: Automated Case Resolution, End-to-end handling of common requests—refunds, account updates, or scheduling.
Proactive Escalations: Identify critical issues and seamlessly route them to human experts only when needed.
Multilingual Brand Engagement: Engage customers across regions with culturally aware, in-language responses.

Pricing model:

paid

Code access:

closed-source

Popularity level: 71%

Industries:

Customer Service Sales AI Teammates Digital Workers AI Agents

Tags:

fully autonomous AI teammates digital workers AI agents self-improving conversational AI AI customer service AgentOS

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