Parahelp

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Category:Customer Service Agents

Overview

AI support agent that resolves complex tickets end-to-end using your tools and SOPs.

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Best For Professions:

customer support managers CX leads product managers technical support engineers

Parahelp is an AI support agent built for fast-growing software companies. Acting like a human teammate, it resolves complex support tickets end-to-end by leveraging your existing knowledge base, SOPs, and tools like Slack, Stripe, Retool, and Linear. Parahelp integrates directly with platforms such as Zendesk and Intercom, requiring no engineering effort. It continuously learns from real support tickets, ensuring unmatched reliability and adaptability. Trusted by companies like Perplexity, Framer, and Replit, Parahelp transforms customer support operations by automating routine tasks and enhancing response quality.

Autonomy level

84%

Reasoning: Parahelp demonstrates high autonomy through its ability to resolve complex support tickets end-to-end by integrating with multiple tools (Slack, Stripe, Linear) and leveraging company knowledge bases/SOPs without human intervention. The system autonomously processes actions like refunds and bug reporting while being continuously optimized through r...

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Some of the use cases of Parahelp:

Automating complex customer support tickets end-to-end.
Integrating AI support within existing tools like Zendesk and Intercom.
Enhancing support team efficiency without additional engineering resources.
Providing consistent and reliable customer support experiences.

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Pricing model:

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Code access:

closed-source

Popularity level: 66%