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Meya AI

Meya AI AI Agent
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Overview

Meya is a developer platform for building support chatbots with custom flows, Python components and human handoff.

Build conversational flows in BFML, a YAML-based language, and extend them with Python components and integrations. Meya supplies a web and mobile chat interface, a developer console and command-line tools, so teams can combine automated replies with their own business logic.

Support connections include Zendesk, Salesforce, Front and Twilio Flex, alongside API and webhook integration. Developers configure authentication, events, escalation and deployment environments. Support teams still define policies, maintain knowledge and handle conversations that need a person. The linked MeyaGPT video demonstrates an earlier product version.

Product overview

Capabilities, pricing and fit

Meya is a developer platform for building support chatbots with custom flows, Python components and human handoff.

Information as of October 17, 2026

What it can do

  • Workflow

    Build conversational flows in BFML, a YAML-based language, and extend them with Python components and integrations. Meya supplies a web and mobile chat interface, a developer console and command-line tools, so teams can combine automated replies with their own business logic.[1], [2], [3], [4], [5]

Where it fits best

Pricing and availability

Dev is $99/month for 500 monthly active users and no production apps. Pro is $999/month for 5,000 monthly active users and one production app; Partner is $3,000/month for 15,000 and three production apps. Usage is the greater of unique users or events divided by 200. Check overages and required production capacity; a 14-day trial is offered.[1], [2], [3], [4], [5]

Access: Use the provider’s supported application and plan; see setup requirements.[1], [2], [3], [4], [5]

Sources (5)
  1. www.meya.ai — product detailsOfficial site · checked 2026-10-17
  2. www.meya.ai — product detailsOfficial site · checked 2026-10-17
  3. docs.meya.ai — product detailsOfficial site · checked 2026-10-17
  4. docs.meya.ai — product detailsOfficial site · checked 2026-10-17
  5. docs.meya.ai — product detailsOfficial site · checked 2026-10-17

Autonomy level

87/100

Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.

Reasoning: Meya can execute substantial support workflows, react to events and call configured systems within a defined service domain. Developers and support teams build the flows, permissions, knowledge and escalation rules, then monitor outcomes and handle exceptions. This is configured support autonomy, not unrestricted decision-making.

Comparisons


Custom Comparisons

Some of the use cases of Meya AI:

  • Building customized support conversations
  • Connecting automated support with human service teams

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Popularity level: 68%

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AI Agent Store · Specialist AI agents

For in-house b2b customer support teams

Your AI agent for custom customer-support resolution.

Exploring Meya AI? For in-house B2B customer support teams, your own AI agent can investigate customer problems, resolve supported cases, and maintain useful support knowledge. Start with a setup tailored to this work.

  • ✓ Investigate customer problems
  • ✓ Resolve supported cases
  • ✓ Maintain useful support knowledge
Explore this specialist AI agent

Tailored starting setup. Chat on our site. See the workflow and monthly plan.

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