
AI-driven agents by Jotform offering real-time assistance, automating customer interactions across multiple channels.
Jotform AI Agents are advanced, AI-powered tools designed to enhance customer service by providing real-time assistance, answering user queries, and guiding customers through processes like form-filling and troubleshooting. These agents offer personalized, conversational interactions and are available 24/7, streamlining support workflows and reducing response times. They can be customized to align with a brand's identity and integrated across various platforms, including websites, WhatsApp, and Messenger, ensuring a seamless and efficient customer experience.
AI Agent Store research
Jotform AI Agents is a hosted no-code builder for customer-facing conversational agents. Agents can be trained on business knowledge, connected to forms and actions, and published across web chat, standalone pages, voice, phone, SMS, WhatsApp, Messenger, and app-style experiences.
Last reviewed August 14, 2026
Users can start from scratch, a template, an existing form, or a likeness, then add knowledge, instructions, tone, actions, and triggers.[1], [3]
Agents can guide users through forms, collect data and payments, send emails, submit forms, call APIs, and trigger connected workflows.[1], [2]
A configured agent can serve users through standalone web experiences, embedded chat, voice and phone calls, SMS, WhatsApp, Messenger, QR codes, and app-style sharing.[2], [3]
Jotform offers a free Starter plan with capped AI Agent usage and paid Bronze, Silver, Gold, and custom Enterprise tiers with higher limits. There is no separate trial for paid plans.[4]
Platforms: Jotform AI Agent Builder, Standalone web agent, Embedded website chatbot, Voice and phone, SMS, WhatsApp, Messenger, AI Agent mobile app[1], [2], [3]
Deployment: Jotform-hosted multichannel service, Embedded agent on an existing website, Shareable agent app or direct link[1], [2], [3]
We record only claims tied to public sources checked by our team or listing workflow. Counts above are derived directly from this profile, not a subjective rating.
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