Interakt WhatsApp AI Agents
Overview
No-code WhatsApp agents for sales, support, bookings, lead qualification, product recommendations, and order management.
Interakt WhatsApp AI Agents lets businesses build and deploy no-code conversational agents on WhatsApp for real-time sales, customer support, bookings, lead qualification, product recommendations, and order management. According to the official product page, agents can be trained on a business website and documents, handle FAQs automatically, ask custom qualification questions, capture contact details, sync responses into Interakt contact traits, suggest products from a Meta catalog, and assist with order tracking, delivery updates, and returns. The product is positioned for D2C brands, SMBs, and enterprises that want WhatsApp-based automation that works 24/7 and can handle more open-ended conversations than basic rule-based automation.
Product overview
Capabilities, pricing and fit
Interakt WhatsApp AI Agents is a hosted, no-code suite of purpose-built support, sales, and lead-qualification agents for WhatsApp rather than a general agent framework. The agents use business websites, uploaded documents, and catalog or contact data to handle customer conversations and hand off to people when needed.
Information as of September 3, 2026
What it can do
- WhatsApp customer support
The support agent answers from website content, uploaded documents, and supplied business details, and can hand a conversation to a human agent.[1], [2]
- Catalog-aware sales
The Sales Agent uses a connected Meta catalog and business context to recommend products and support WhatsApp shopping journeys.[2]
- Configurable lead qualification
Businesses can define qualification questions and map collected answers into Interakt contact traits.[2]
Where it fits best
Important considerations
- The Sales Agent requires a Meta catalog connected and synchronized with Interakt before it can recommend products.[2]
- Lead Qualification currently allows up to four configured questions.[2]
- Total billing can combine the Interakt subscription with separate WhatsApp conversation charges deducted from a prepaid wallet.[3]
Sources (3)
- Interakt's WhatsApp AI AgentsOfficial site · checked 2026-09-03
- Guide to Self-serve WhatsApp AI AgentsDocumentation · checked 2026-09-03
- WhatsApp Business API FAQsPricing page · checked 2026-09-03
Autonomy level
71/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
Comparisons
Custom Comparisons
Some of the use cases of Interakt WhatsApp AI Agents:
- Automating WhatsApp customer support and FAQ handling
- Qualifying inbound leads with custom questions
- Capturing booking and scheduling requests
- Recommending products from catalog and website context
- Managing order status, delivery updates, and returns
- Reducing response time for WhatsApp conversations
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