
A CRM with AI assistants, customer-facing agents, follow-up sequences and scheduled workflows.
Frontline combines customer records with AI-assisted sales, support and operations. Max helps with account research, meeting preparation, email drafts and recurring routines. Studio lets a team configure agents, follow-up sequences and workflows that act on connected business tools.
A practical setup starts with importing or connecting customer data, defining the agent’s role, and choosing the actions it may take. Teams can deliver work through channels such as WhatsApp, Slack and Microsoft Teams. Owners remain responsible for permissions, message quality, escalation rules and credit budgets.
Product overview
A CRM with AI assistants, customer-facing agents, follow-up sequences and scheduled workflows.
Information as of October 13, 2026
With annual billing, Max starts at $40 per user per month with 10,000 credits and five routines. Workspace has a free tier with 10,000 CRM records, 1,000 AI credits and one agent; Standard is $159 per month. Meeting and email assistants are separate add-ons.[1], [2], [3]
Access: Hosted service with account and workflow configuration.[1], [2], [3]
79/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
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For in-house crm administrators
Exploring Frontline? For in-house CRM administrators, your own AI agent can resolve CRM requests, maintain commercial records, and verify system changes. Start with a setup tailored to this work.
Tailored starting setup. Chat on our site. See the workflow and monthly plan.