ClearFeed AI Agents
Overview
Slack-native agents that answer support questions from connected knowledge sources and tools, with per-query credit pricing.
ClearFeed AI Agents are configurable assistants for automating support on Slack. Teams can connect knowledge sources such as Slack channels, Confluence, Notion, Google Drive, SharePoint, GitHub, Zendesk, Freshdesk, Intercom, Salesforce knowledge bases, PDFs, public websites, and documentation sources, then choose tools and prompts for each agent. The agents can respond automatically to new messages, support manual bot interactions, run on configurable triggers, follow business schedules, and provide deflection reports. ClearFeed lists integrations with tools such as Okta, JumpCloud, Kandji, AssetPanda, BambooHR, HubSpot CRM, Linear, Jira, ClickUp, Asana, GitHub, Intercom, Zendesk, Freshdesk, and Salesforce Service Cloud. Pricing is published for the Professional plan starting at $50 per month for 20 Slack channels with 250 credits per month, with overage listed at $2 per 10 credits; Enterprise pricing is custom and adds items such as SSO with SAML, custom DPA and security review, bring-your-own-model options, and volume discounts.
Product overview
Capabilities, pricing and fit
ClearFeed AI Agents are a Slack-native support feature inside the broader ClearFeed helpdesk platform. Configured agents answer from connected knowledge sources and can take actions in ticketing, IT, HR, CRM, and project-management tools from Slack conversations and workflows.
Information as of August 18, 2026
What it can do
- Knowledge-grounded Slack answers
Agents can answer from Slack channels, Confluence, Notion, Google Drive, SharePoint, GitHub, public websites, PDFs, documentation, and support knowledge bases.[2], [3]
- Connected support actions
Agents can create or update records and take actions through integrations such as Jira, Zendesk, HubSpot, Okta, JumpCloud, BambooHR, Kandji, and related tools.[1], [2]
- Configurable response workflows
Teams can choose tools and knowledge, customize prompts, invoke agents manually, or configure automatic responses to new Slack messages.[2], [3]
Where it fits best
Pricing and availability
The Starter-plan AI Pack add-on costs $20 per month for 100 GPT requests and usually has a one-time 14-day trial. The dedicated Professional AI Agents plan is shown from $50 per month for 20 Slack channels and 250 monthly credits; Enterprise pricing is custom.[2], [3]
Platforms: Slack, ClearFeed web dashboard[2], [3]
Access: ClearFeed-hosted service, Enterprise bring-your-own compatible model by arrangement[2], [3]
Important considerations
- AI Agents operate directly in Slack threads and depend on ClearFeed collections, connected knowledge sources, configured integrations, and plan-specific AI Pack access.[2]
- One credit is approximately one AI-agent invocation, but complex runs can consume more than one; unused credits do not roll over and overage credits cost extra.[3]
- Starter-plan AI Agents are disabled and indexed knowledge sources are removed when the AI Pack or its trial ends unless the account upgrades or buys the add-on.[2]
Sources (3)
- ClearFeed AI AgentsOfficial site · checked 2026-08-18
- AI Agents | ClearFeed Help CenterDocumentation · checked 2026-08-18
- Pricing for AI Agents | ClearFeedPricing page · checked 2026-08-18
Autonomy level
71/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
Comparisons
Custom Comparisons
Some of the use cases of ClearFeed AI Agents:
- Auto-answering repetitive support questions in Slack
- Deflecting tickets with answers from connected documentation and knowledge bases
- Building Slack support workflows that can use connected enterprise tools
- Supporting internal IT, HR, operations, sales operations, and customer support teams
- Configuring separate assistants with different knowledge sources, prompts, triggers, and schedules
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