ChatBot.com

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Category:Customer Service Agents

Overview

An AI-powered platform for creating, deploying, and tracking chatbots across multiple channels.

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Best For Professions:

customer support managers marketing professionals sales teams IT administrators

ChatBot.com is an AI-driven platform that enables businesses to design, deploy, and monitor chatbots across various channels such as websites, Facebook Messenger, and Slack. It offers an intuitive Visual Builder for creating chatbot flows without coding, AI Assist for training bots using existing resources, and integration capabilities with tools like LiveChat and HelpDesk. The platform aims to enhance customer engagement, automate support, and boost sales by providing 24/7 assistance and personalized interactions.

Autonomy level

81%

Reasoning: ChatBot.com demonstrates high autonomy through its AI Assist feature, which uses machine learning and natural language processing to generate contextually accurate responses without relying on external providers like OpenAI. The platform autonomously resolves up to 80% of customer queries using custom-trained models on business-specific data (e.g.,...

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Some of the use cases of ChatBot.com:

Automating customer support to provide instant responses.
Engaging website visitors with personalized product recommendations.
Collecting leads and customer feedback through interactive conversations.
Integrating chatbots with existing tools to streamline workflows.

Pricing model:

freemium

Code access:

closed-source

Popularity level: 81%