
BOTfriends X is a hosted platform for customer-service AI agents across chat, voice and email.
BOTfriends X is a hosted platform for customer-service AI agents across chat, voice and email.
Build knowledge-based conversations, visual dialogue/workflow steps and human handovers; connect configured business systems and communication channels.
Commercial platform with onboarding, implementation and support scope determined by the selected package.
The current official package page starts at €2,490/month. Bot, chat and voice allowances differ by package; this is not an unlimited-chat promise for every plan.
The official integration catalog lists CRM, contact-center, commerce, HR and communication connections. Individual Google Workspace documentation covers Drive, Sheets, Calendar and Chat.
Historical demo: BOTfriends-published BOTfriends X video dated November 15, 2024.
Product overview
BOTfriends X is a hosted platform for customer-service AI agents across chat, voice and email.
Information as of October 4, 2026
Build knowledge-based conversations, visual dialogue/workflow steps and human handovers; connect configured business systems and communication channels.[1], [2], [3], [4]
Commercial platform with onboarding, implementation and support scope determined by the selected package.[1], [2], [3], [4]
The official integration catalog lists CRM, contact-center, commerce, HR and communication connections. Individual Google Workspace documentation covers Drive, Sheets, Calendar and Chat.[1], [2], [3], [4]
81/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
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For in-house b2b customer support teams
Exploring BOTfriends X? For in-house B2B customer support teams, your own AI agent can investigate customer problems, resolve supported cases, and maintain useful support knowledge. Start with a setup tailored to this work.
Tailored starting setup. Chat on our site. See the workflow and monthly plan.