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Osvi AI

Osvi AI AI Agent
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Overview

AI voice agents for inbound/outbound calls: appointments, support, lead capture, multilingual conversations, human handoff, and analytics.

Osvi AI provides AI-powered voice agents that automate business phone workflows across inbound and outbound use cases. The agents can handle tasks like appointment scheduling, answering FAQs, front-desk style call handling, outreach campaigns, and follow-ups, with features such as multilingual mid-conversation switching, integrations with CRM/calendar/WhatsApp, intelligent transfer to human agents with context preservation, callback and retry logic, and dashboards for analytics and ROI tracking. Osvi AI also describes a modular “Agent Flows” approach that structures voice conversations as graph-based flows to reduce latency and improve maintainability compared to large monolithic prompts.

Autonomy level

69%

Reasoning: Osvi AI demonstrates moderate-to-high autonomy primarily within defined voice interaction workflows. The agent autonomously handles multiple concurrent tasks including appointment scheduling, patient inquiries, insurance verification, and outbound campaign calls without human intervention during execution. It exhibits self-learning capabilities tha...

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Some of the use cases of Osvi AI:

  • Automating inbound business calls for FAQs, support triage, and lead qualification.
  • Booking and managing appointments with reminders, rescheduling, and calendar sync.
  • Running outbound calling campaigns at scale with personalized conversations.
  • Escalating to human agents with context transfer and tracking performance with analytics.

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Popularity level: 42%

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