HumAIns, developed by Inpris, are proactive conversational AI autonomous agents designed to revolutionize business engagement by integrating human-like conversational abilities with real-world actions and API activations. This fusion enables HumAIns to perform tasks that were once exclusive to humans, providing a VIP experience for customers and enhancing team capabilities. Utilizing a cognitive architecture based on machine learning and proprietary algorithms, HumAIns can reason, understand themselves, and learn on the job, becoming experts in their domains and offering proactive leadership in processes.

humains

Proactive conversational AI agents that combine human-like qualities with AI capabilities to perform tasks traditionally handled by humans.

HumAIns

Phoenix AI Assistant is an AI-driven customer service platform designed to automate interactions across various channels, including calls, text messages, emails, and Slack messages. By uploading instructions and contextual materials in plain language, organizations can train virtual agents to handle conversations naturally, summarize action items, and execute common digital tasks under human supervision. The platform aims to enhance operational efficiency by providing a pay-as-you-go pricing model and performance comparable to well-trained human agents.

phoenix-ai-assistant

A customizable AI-powered customer service platform that automates conversations, summarizes action items, and executes digital tasks under human supervision.

Phoenix AI Assistant

Siena AI is an autonomous customer service platform that combines human empathy with intelligent automation to transform how brands engage with customers. Designed to handle over 80% of daily customer interactions, Siena provides seamless support across various channels, including email, text, social media direct messages, and comments. By understanding context and executing workflows with human-like accuracy, Siena enhances customer satisfaction and operational efficiency. The platform's AI Personas feature allows businesses to create tailored responses that align with their brand's unique voice and style, ensuring consistent and personalized customer experiences.

siena-ai-cx

An empathic AI customer service platform that autonomously resolves complex customer interactions across multiple channels.

Siena AI CX

Vinsi AI provides a comprehensive AI-driven phone solution capable of managing a wide range of business calls, including inbound customer service inquiries and outbound sales calls. Utilizing advanced artificial intelligence, Vinsi AI agents deliver natural-sounding, multilingual interactions, ensuring consistent and efficient customer experiences. The platform is designed for quick deployment, integrating seamlessly with existing workflows to reduce operational costs and improve customer satisfaction. Vinsi AI's technology is adaptable across various industries, offering a scalable solution for businesses seeking to enhance their customer service operations.

vinsi-ai

A full-service AI phone solution offering AI-powered agents to handle various business calls, enhancing customer service efficiency and satisfaction.

Vinsi AI

Agentforce Service Agent, formerly known as Einstein Service Agent, is Salesforce's fully autonomous AI agent designed to revolutionize customer service interactions. Built on the Einstein 1 Platform, it leverages large language models (LLMs) to comprehend and act upon a broad spectrum of service issues without the need for preprogrammed scenarios. This capability enables businesses to provide efficient, 24/7 customer support across various channels, including self-service portals and messaging platforms. Agentforce Service Agent ensures data privacy and security through the Einstein Trust Layer, allowing companies to set clear parameters and seamlessly escalate complex cases to human agents when necessary.

agentforce-service-agent

An autonomous AI agent by Salesforce that enhances customer service by understanding and resolving a wide range of issues without preprogrammed scenarios.

Agentforce Service Agent

Cognigy is a leading Conversational AI platform that empowers enterprises to develop, deploy, and manage AI-driven customer service agents for both chat and voice interactions. By integrating advanced Natural Language Understanding (NLU) and Large Language Models (LLMs), Cognigy facilitates the creation of intelligent virtual agents capable of delivering personalized and efficient customer experiences. The platform offers a visual AI Agent Manager for intuitive design and orchestration, supports seamless integration with existing contact center and CRM systems, and ensures data security and compliance with standards like GDPR. Cognigy's flexible deployment options, including on-premises and cloud-based solutions, cater to diverse enterprise needs, enhancing customer engagement and operational efficiency.

cognigy

An enterprise-grade Conversational AI platform enabling the creation and management of AI-powered customer service agents across multiple channels.

AI Agents Tagged with: customer service automation

HumAIns

Phoenix AI Assistant

Siena AI CX

Vinsi AI

Agentforce Service Agent

Cognigy