In-house B2B customer support teams
Investigate customer problems, resolve supported cases and maintain useful support knowledge—carried through by an autonomous AI agent that adapts to your work.
Who this fitsA company's own B2B product support, distinct from outsourced support providers and specialist developer API support.
An assignment you could hand over“Resolve the oldest support cases, fix recurring knowledge gaps and deliver a report of verified customer outcomes.”
- Investigate customer problems
- Resolve supported cases
- Maintain useful support knowledge
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Ecommerce customer service teams
Reconcile order enquiries, resolve delivery and return cases and complete customer follow-through—carried through by an autonomous AI agent that adapts to your work.
Who this fitsPost-purchase service for an online store, distinct from pre-purchase sales conversations and returns-processing warehouses.
An assignment you could hand over“Resolve the delayed-delivery and return queue, update customers and reconcile every completed refund or replacement.”
- Reconcile order enquiries
- Resolve delivery and return cases
- Complete customer follow-through
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Developer and API support teams
Reproduce integration failures, resolve api questions and deliver tested technical answers—carried through by an autonomous AI agent that adapts to your work.
Who this fitsTechnical support for developers integrating a product API, distinct from general customer support and API implementation agencies.
An assignment you could hand over“Clear the API support backlog, reproduce the pagination failures and deliver tested fixes and updated examples to developers.”
- Reproduce integration failures
- Resolve API questions
- Deliver tested technical answers
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Contact centre operations teams
Reconcile queue demand, coordinate operational coverage and resolve service exceptions—carried through by an autonomous AI agent that adapts to your work.
Who this fitsLive service operations and staffing coordination, distinct from individual ticket resolution and conversation quality assessment.
An assignment you could hand over“Run the afternoon service review, resolve the routing backlog and coordinate the coverage changes needed for today's queues.”
- Reconcile queue demand
- Coordinate operational coverage
- Resolve service exceptions
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Contact centre quality teams
Sample service conversations, assess quality evidence and follow coaching actions—carried through by an autonomous AI agent that adapts to your work.
Who this fitsConversation assessment and coaching evidence, distinct from queue staffing and general customer-support execution.
An assignment you could hand over“Review last week's complaint calls, identify repeat failures and carry the coaching actions through to an evidence-based follow-up report.”
- Sample service conversations
- Assess quality evidence
- Follow coaching actions
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Customer success teams
Review customer adoption, resolve success-plan blockers and prepare evidence-backed renewals—carried through by an autonomous AI agent that adapts to your work.
Who this fitsPost-sale adoption and realised customer value, distinct from commercial account ownership and ticket support.
An assignment you could hand over“Review our at-risk accounts, resolve adoption blockers and prepare renewal briefs grounded in each customer's actual progress.”
- Review customer adoption
- Resolve success-plan blockers
- Prepare evidence-backed renewals
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Virtual reception service providers
Maintain client call instructions, resolve reception requests and verify bookings and messages—carried through by an autonomous AI agent that adapts to your work.
Who this fitsBusinesses providing ongoing reception services, distinct from studios developing voice agents and telephone installers.
An assignment you could hand over“Reconcile today's reception requests, recover missed booking details and deliver each client's complete message and appointment summary.”
- Maintain client call instructions
- Resolve reception requests
- Verify bookings and messages
$249.00/month, including $50.00 in Platform Credits. Before tax.
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Customer onboarding teams
Reconcile onboarding inputs, resolve activation dependencies and verify customer handover—carried through by an autonomous AI agent that adapts to your work.
Who this fitsThe initial implementation-to-activation phase, distinct from ongoing customer success and internal employee onboarding.
An assignment you could hand over“Finish onboarding the new cohort, recover missing inputs and deliver a verified activation report for every customer.”
- Reconcile onboarding inputs
- Resolve activation dependencies
- Verify customer handover
$249.00/month, including $50.00 in Platform Credits. Before tax.
Meet your ai agent for customer onboarding teams →Each agent uses the regular Teams workspace. The specialism prepares its starting instructions and reporting; you can change them, connect your tools and ask it to take on other work. One specialist is prepared at launch. Examples describe possible assignments with the relevant records and access, not guaranteed results or delivery times. Current terms and availability are confirmed before payment.