Representative24

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Overview

Multilingual AI agents that resolve support and sales requests across web, WhatsApp, and social by answering questions and taking real actions.

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Best For Professions:

customer support leaders ecommerce managers revops teams CX directors founders contact center managers

Representative24 is an AI customer experience platform that deploys multilingual AI agents across web, mobile, WhatsApp, Facebook, and API. Unlike scripted chatbots, its agents don’t just answer questions — they book appointments, qualify leads, check orders, recommend products, and trigger actions in CRMs, e-commerce platforms, or internal systems. The system learns from websites, documents, and APIs with minimal setup, supports real-time 24/7 responses at scale, and targets both support and revenue use cases. A free plan with unlimited time is available, with paid plans adding branding removal, WhatsApp/Facebook agents, and higher-volume conversation limits. Representative24 is operated by Onpipeline Ltd.

Autonomy level

76%

Reasoning: Representative24 is explicitly designed as an agentic AI system that autonomously executes actions in client systems, chooses appropriate APIs, verifies results, and escalates complex queries when needed. The platform distinguishes itself from traditional chatbots and scripted bots by handling sophisticated tasks beyond Q&A, including lead qualific...

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Some of the use cases of Representative24:

Automating FAQs, order status, refunds, cancellations, and scheduling without human intervention.
Capturing and qualifying leads directly in chat and pushing them into CRM.
Recommending products and driving upsell/checkout flows in e-commerce.
Running 24/7 multilingual support across web, WhatsApp, Facebook, and mobile apps.
Escalating edge cases to human agents with full context instead of opening generic tickets.

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