Pinecall
Overview
Pinecall provides an open-source runtime and hosted tools for phone and web voice agents.
Pinecall provides an open-source runtime and hosted tools for phone and web voice agents.
Build agents with TypeScript, Python or Ruby, or configure them in Studio. Tools, caller context, test calls and evaluations support booking, support and other configured conversations; supervisors can listen, whisper or take over.
The hosted Studio lowers setup work; self-hosting requires infrastructure and model providers. Teams define the conversation, authorized tools and escalation rules before accepting real calls.
Choose Pinecall when you need to build and supervise a voice workflow with control over the runtime and providers.
Product overview
Capabilities, pricing and fit
Pinecall provides an open-source runtime and hosted tools for phone and web voice agents.
Information as of November 8, 2026
What it can do
- What it does
Build agents with TypeScript, Python or Ruby, or configure them in Studio. Tools, caller context, test calls and evaluations support booking, support and other configured conversations; supervisors can listen, whisper or take over.[1], [2], [3]
- Setup and human role
The hosted Studio lowers setup work; self-hosting requires infrastructure and model providers. Teams define the conversation, authorized tools and escalation rules before accepting real calls.[1], [2], [3]
- Connections
LiveKit, phone and WebRTC connections support voice delivery. SDK tools connect business logic, while configurable speech, language-model and voice providers allow bring-your-own keys.[1], [2], [3]
- Video guide
This March 2025 official demo shows a restaurant-reservation conversation. Current Pinecall runtime, provider and pricing options have evolved.[4]
Where it fits best
Pricing and availability
The hosted pricing page lists Starter at $29/month for 500 managed-model minutes, Team at $99 for 2,000 and Scale at $499 for 10,000. Overage and bring-your-own-provider terms vary. Self-hosted Apache-2.0 software has no license fee, but infrastructure, telephony and model services still cost money.[1], [2], [3]
Access: The hosted Studio lowers setup work; self-hosting requires infrastructure and model providers. Teams define the conversation, authorized tools and escalation rules before accepting real calls.[1], [2], [3]
Sources (4)
- pinecall.io — product informationOfficial site · checked 2026-11-08
- pinecall.io — product informationOfficial site · checked 2026-11-08
- docs.pinecall.io — product informationOfficial site · checked 2026-11-08
- Product introduction or demonstrationOfficial site · checked 2026-11-08
Autonomy level
80/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
Comparisons
Custom Comparisons
Some of the use cases of Pinecall:
- Choose Pinecall when you need to build and supervise a voice workflow with control over the runtime and providers.
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