Duckie.ai
Overview
An AI-powered customer support assistant designed for B2B SaaS companies, enabling support teams to resolve technical issues efficiently.
Duckie.ai is an AI-driven customer support assistant tailored for B2B SaaS companies. It integrates seamlessly with existing tools like Slack, Zendesk, and Intercom, providing support teams with the necessary knowledge and resources to resolve issues independently, without requiring engineering assistance. Duckie.ai offers features such as an AI Support Agent for automated ticket responses and an AI Support Copilot that assists agents by delivering instant, relevant answers from various knowledge bases. By analyzing technical issues through logs, code changes, and customer data, Duckie.ai helps troubleshoot and resolve tickets swiftly, enhancing overall support efficiency.
AI Agent Store research
What the evidence says about Duckie.ai
Duckie.ai is best understood as a customer-facing service automation product. Duckie presents knowledge-grounded customer-support agents for handling support tickets.
Last reviewed July 30, 2026
Verified capabilities
- Customer interaction automation
Duckie presents knowledge-grounded customer-support agents for handling support tickets.[1]
Where it fits best
- Automating a bounded customer-support queue with escalation.[1]
Sources and research method (1)
We record only claims tied to public sources checked by our team or listing workflow. Counts above are derived directly from this profile, not a subjective rating.
- Duckie - AI Support AgentsOfficial site · checked 2026-07-30
Autonomy level
74%
Comparisons
Custom Comparisons
Some of the use cases of Duckie.ai:
- Automating customer support ticket responses to improve response times.
- Empowering support teams to handle technical issues without escalating to engineering.
- Integrating AI assistance within existing support tools and workflows.
- Analyzing technical issues through logs and code changes for faster resolution.
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Pricing model:
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Popularity level: 72%
Industries:
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Describe the job. Get an AI worker you can actually message.
We create the setup, keep it running after your laptop closes, and save its memory. Test in the browser, then add Telegram, WhatsApp, or Slack.
Plans start at $29/month. Cancel anytime.
Hosted agent
OpenClaw or Hermes