Decagon

Decagon is an innovative platform that leverages artificial intelligence to automate and optimize customer support operations. By integrating advanced generative AI agents, Decagon enables businesses to deliver personalized and efficient customer service across various channels, including chat, email, and voice. The platform's AI agents are designed to handle complex inquiries, perform actions such as processing refunds or updating records, and continuously learn from interactions to improve over time. Decagon aims to transform customer support into a growth driver, allowing companies to scale their operations without compromising on quality or increasing headcount.