LOAD REFERENCE / CARRIER OFFER / DELIVERY EVIDENCE

AI agent for road-freight brokerages

Keep the load moving after the carrier says yes.

Your AI agent tracks shipment references, equipment needs, rate inclusions, collection windows and carrier commitments.

A specialised AI agent you can ask for more. Chat here on the site.
$149.00/month, including $60.00 in monthly credits. Monthly subscription. Before tax.

Specialised AI agentYour own report presetNo connection needed to begin
Carrier coordinationSPECIALIST / 692
Proof-of-delivery and billing follow-through. With the source records attached.ILLUSTRATIVE STUDY
YOUR SPECIALISED AI AGENT

One place for load and carrier-offer reconciliation, collection and delivery coordination, proof-of-delivery and billing follow-through.

MADE FOR YOUR WORKDAY

Start with work already on your desk

Your first useful assignment.

Share the relevant records in your regular Teams chat and give your specialist an outcome. No model or tool choices to make first.

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YOU COULD ASK
“Coordinate this week's booked loads, chase milestones and close the delivery and billing exceptions.”
  • Load and carrier-offer reconciliation
  • Collection and delivery coordination
  • Proof-of-delivery and billing follow-through

A useful first result
An editable carrier coordination working register with traceable references, resolved discrepancies and specific next actions.

Example assignment, not a promised delivery time. Your agent works from the records and access you provide. Add connections when you want it to act in other systems.

A conversation at your desk

Coordinate this week's booked loads, chase milestones and close the delivery and billing exceptions.

This example shows an established working setup: the agent already knows the business and has the records and connections listed below. Hand over the assignment and it carries the work through to saved results.

Illustrative project · configured agent at work

A configured agent with your load reference, carrier offer and delivery evidence records, current commitments and the connected accounts used for collection and delivery coordination.

  • Load and carrier-offer reconciliation
  • Collection and delivery coordination
  • Proof-of-delivery and billing follow-through

A working specialist can handle the project, with a configured team sharing the work where available. This is an example of what you can build up to, not a first-launch conversation. Timing and usage depend on the assignment.

  1. You · Road-freight brokerages

    Coordinate this week's booked loads, chase milestones and close the delivery and billing exceptions.

  2. Your AI agent · AI Agent Store

    Two carrier offers exclude an accessorial charge and several delivered loads lack signed evidence. I am resolving the rates and chasing proof of delivery.

    Work in progress
  3. You · Road-freight brokerages

    Keep the customers' agreed service requirements and recorded rate approvals.

  4. Your AI agent · AI Agent Store

    Loads have current milestone records, delivery evidence is attached where received and billing exceptions have documented dispositions. Your working files and dashboard reflect the recorded outcomes.

    Later · delivery and saved results

The details your specialist follows

Inside the carrier coordination

Follow each load reference through the working record. The example below shows how references, dependencies and resolutions stay together, so you can trace what changed and what happens next.

Keep an eye on: unconfirmed capacity, missing delivery evidence and unexpected rate components.

Illustrative working document · your records start empty

Load referenceDependency to followEvidence of completion
ROADBROK-104Load and carrier-offer reconciliationRate discrepancies resolved
ROADBROK-118Collection and delivery coordinationCarrier exception cases closed
ROADBROK-126Proof-of-delivery and billing follow-throughBills matching agreed rate terms
Active carrier coordination records3
Loads closed out with delivery evidence160 loads
Outcomes with supporting evidence2

Illustrative project figures. Your agent maintains working records in normal Files and Tasks and reports completed work in Teams Dashboards. Ask it to adapt those records and reports as your workflow changes.

LOAD REFERENCE / CARRIER OFFER / DELIVERY EVIDENCE

A working brief for your AI agent.

Track shipment references, equipment needs, rate inclusions, collection windows and carrier commitments. Distinguish quoted capacity from confirmed acceptance, preserve customer instructions and reconcile charges with actual delivery evidence. Your specialist maintains these working records in regular Teams as the assignment develops.

AI

Your AI agentPrepared for road-freight brokerages

Carrier coordination working registerEXAMPLE, NOT LIVE ACTIVITY

An example record for load reference, carrier offer, delivery evidence, loads closed out with delivery evidence.

01Load reference02carrier offer03delivery evidence

The useful next step

Load and carrier-offer reconciliation

Prepare load and carrier-offer reconciliation from the available records. Save the supporting references and mark any missing details so the next step stays clear.

Built around the details that matter

Load and carrier-offer reconciliation. With the right questions already in mind.

Brokers road transport through carriers; dry-bulk hauliers operate vehicles and exhibition forwarders organise event-specific logistics.

01

Load and carrier-offer reconciliation

Load and carrier-offer reconciliation. Keep the source details and outstanding dependencies together.

02

Collection and delivery coordination

Collection and delivery coordination. Track changes against the same job reference.

03

Proof-of-delivery and billing follow-through

Proof-of-delivery and billing follow-through. Save the outcome and carry the next steps into your working records.

A small tool for a real job

Shipment milestones to follow. Before the back-and-forth.

Follow unconfirmed capacity, missing delivery evidence and unexpected rate components before they turn into another missed commitment.

Try the numbers, then bring the confirmed brief to your specialist. Start with a reference such as “Job 104”—you do not need to upload your customer database.

  • Load reference
  • carrier offer
  • delivery evidence
  • Loads closed out with delivery evidence

Try your own numbers

Shipment milestones to follow

160shipment milestones to follow

Planning arithmetic from your inputs. Your specialist can turn the confirmed details into a working brief. This is not a quote or capacity commitment.

From enquiry to a useful next step

Carrier coordination working register. Your way of working.

01

Brief and source records received

Add a job reference and the details you already know.

02

Load and carrier-offer reconciliation

Load reference and carrier offer, ready to check.

03

Collection and delivery coordination

Give your specialist the outcome and let it carry the work forward.

04

Outcome evidence verified

Keep working records in Files and Tasks.

05

Proof-of-delivery and billing follow-through

Keep the job and its next steps together.

Ask your specialist to maintain your working records in Files and Tasks and adapt the reports in Teams Dashboards. These are the regular platform tools, prepared for your business. Connections to other systems are optional.

Prepared for your business

The numbers behind your carrier coordination.

Six useful measures, ready in your regular Teams dashboard. Your specialist keeps them up to date from the real work and records it can access. Ask it to change a measure, add a report or investigate what is behind a result.

01

Recorded total · loads

Loads closed out with delivery evidence

What this measures

Actual loads for loads closed out with delivery evidence, from completed source records in the carrier coordination working register. Log the observed quantity once per source completion; exclude planned work, duplicate updates and example figures.

02

Recorded cases · cases

Rate discrepancies resolved

What this measures

Distinct rate discrepancies resolved cases supported by a recorded outcome in the carrier coordination working register. Count once per source case; repeated messages, reopened cases and routine checks are not additional completions.

03

Recorded cases · cases

Carrier exception cases closed

What this measures

Distinct carrier exception cases closed cases supported by a recorded outcome in the carrier coordination working register. Count once per source case; repeated messages, reopened cases and routine checks are not additional completions.

04

Average · hours

Delivery recorded to complete evidence pack

What this measures

Elapsed hours for delivery recorded to complete evidence pack, using actual start and completion timestamps for the same source case. One duration per completed observation; omit pending cases and missing timestamps.

05

Observed rate · %

Bills matching agreed rate terms

What this measures

Bills matching agreed rate terms divided by all completed assessments of the same requirement with a known met or not-met outcome. Use the agreed job specification and actual evidence; classify each source case once, excluding pending and unassessed work.

06

Observed rate · %

Agreed delivery windows met

What this measures

Agreed delivery windows met divided by completed commitments with known original agreed deadlines and actual completion timestamps. Record on-time or late once per commitment; exclude pending or undated work and never move a past deadline to hide lateness.

Your reports start empty. Figures reflect observed work in the selected period; missing records are not treated as measured zeroes. Current jobs, schedules and stock stay in your working files and tasks. You and your agent can adapt the dashboard as your business changes.

Keep the tools that already work

Specialised in your trade. Open to your next idea.

Your AI agent starts with the details of your business already in mind. The three workflows are starting points. Ask it for help with another task in the same conversation.

An AI agent prepared for your business

The starting instructions, intake questions and working rules already match road-freight brokerages. Add your service list and one example of your tone when you are ready.

Give your agent the whole job

Give your agent an outcome, the access it needs and your budget. It handles routine decisions and follows through in your connected tools, asking when a missing business decision needs you. Set or change your own boundaries whenever you want.

Ask beyond the starting workflows

Ask your carrier coordination to investigate recurring exceptions, compare suppliers, improve customer communications or take on another business assignment in the same workspace. Give your agent another task in plain language. What it can carry out depends on the tools you connect and the access you choose.

Recommended starting plan

Your AI agent for road-freight brokerages.

Begin with one specialist and a report preset for your business. After setup, your regular Agent Teams conversation opens. No tool selection before your first conversation.

$149.00/month

Capacity for 3 running agents · 250 active hours per month

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A clear starting total

$149.00 before tax today and monthly, including $60.00 in Platform Credits after the first payment and each paid renewal.

Unused credits roll over. AI usage draws from your balance; additional credits are available when needed. $0.15 applies per active hour beyond the included allowance. Optional voice and other services cost extra.

Hosting availability is checked before payment. Create your account, confirm your monthly subscription, then start chatting when your specialist is ready. Your instructions and dashboard are prepared automatically after payment.

Automatic top-ups start off. Buy credits manually or set automatic top-ups and spending limits in your account. Keep the full Teams controls for models, connections and supported settings.

Before you begin

An AI agent for road-freight brokerages.

Can it follow load reference, carrier offer and delivery evidence through the whole assignment?

Track shipment references, equipment needs, rate inclusions, collection windows and carrier commitments. Distinguish quoted capacity from confirmed acceptance, preserve customer instructions and reconcile charges with actual delivery evidence. Start with the records you have; add connections when you want it to work in those systems.

Is this only for the three tasks shown?

No. This is an AI agent specialised for road-freight brokerages, with three prepared workflows to get you started. You can ask for writing, research, planning, analysis or another task in the same chat. It can make routine decisions and carry the work through using available tools. You set its boundaries; it asks when a real business decision or missing access needs you.

What happens after I subscribe?

After payment, we prepare your AI agent for road-freight brokerages, its workflows and your carrier coordination working register dashboard. Your regular Agent Teams chat opens when setup is ready. Files, Tasks, settings and billing work the same as for other customers. Reports start empty and count actual reported work; the examples above are illustrative.

Do I need to connect email or messaging?

No. Prepare your first brief and draft here. Connect external channels later when you want the specialist to work there.

Does this replace my existing business software?

Use it alongside your current tools for preparing work and organising jobs. Live stock, availability, sending and payment records require a verified connection or your own confirmation.