Feedback and issue reconciliation
Feedback and issue reconciliation. Keep the source details and outstanding dependencies together.
APP VERSION / STORE REVIEW / SUPPORT CASE
AI agent for consumer productivity-app publishers
Turn the review backlog into a better next release.
Your AI agent links reviews and tickets to app version, device context and reproducible behavior.
A specialised AI agent you can ask for more. Chat here on the site.
$149.00/month, including $60.00 in monthly credits. Monthly subscription. Before tax.
Specialised AI agentYour own report presetNo connection needed to begin
App customer deskSPECIALIST / 558
YOUR SPECIALISED AI AGENT
One place for feedback and issue reconciliation, release communication coordination, subscriber follow-up and learning.
MADE FOR YOUR WORKDAYStart with work already on your desk
Your first useful assignment.
Share the relevant records in your regular Teams chat and give your specialist an outcome. No model or tool choices to make first.
Get my AI agent →YOU COULD ASK
“Start with one current assignment and your available app version records. Feedback and issue reconciliation comes first: reconcile the sources, save the working plan and carry the next available steps through.”
- Feedback and issue reconciliation
- Release communication coordination
- Subscriber follow-up and learning
A useful first result
An editable app customer desk working register with traceable references, resolved discrepancies and specific next actions.
Example assignment, not a promised delivery time. Your agent works from the records and access you provide. Add connections when you want it to act in other systems.
A conversation at your desk
Work through the month's reviews and support cases, coordinate fixes for the recurring issues and deliver the release notes and subscriber follow-up.
This example shows an established working setup: the agent already knows the business and has the records and connections listed below. Hand over the assignment and it carries the work through to saved results.
Illustrative project · configured agent at work
A configured agent with your app version, store review and support case records, current commitments and the connected accounts used for release communication coordination.
- Feedback and issue reconciliation
- Release communication coordination
- Subscriber follow-up and learning
A working specialist can handle the project, with a configured team sharing the work where available. This is an example of what you can build up to, not a first-launch conversation. Timing and usage depend on the assignment.
- App customer desk owner
Work through the month's reviews and support cases, coordinate fixes for the recurring issues and deliver the release notes and subscriber follow-up.
- Your AI agent · AI Agent Store
A sync complaint appears on two versions but only one reproduces, and an old help page gives the wrong export steps. I am checking both and correcting the documentation.
Work in progress - App customer desk owner
Prioritize lost-work reports and preserve the support history for each affected customer.
- Your AI agent · AI Agent Store
The recurring cases are linked to verified fixes or documented workarounds. Release notes and help pages are current, and affected subscribers have their follow-up. Your working files and dashboard reflect the recorded outcomes.
Later · delivery and saved results
APP VERSION / STORE REVIEW / SUPPORT CASE
A working brief for your AI agent.
Link reviews and tickets to app version, device context and reproducible behavior. Consolidate repeated feedback while preserving individual cases, keep subscription entitlements separate from billing assumptions and communicate only features actually released. Your specialist maintains these working records in regular Teams as the assignment develops.
AI
Your AI agentPrepared for consumer productivity-app publishers
App customer desk working registerEXAMPLE, NOT LIVE ACTIVITY
An example record for app customer desk reference, app version, store review and support case, current commitment and next dependency, subscriber cases closed.
01App version02store review03support case
The useful next step
Feedback and issue reconciliation
Prepare feedback and issue reconciliation from the available records. Save the supporting references and mark any missing details so the next step stays clear.
From enquiry to a useful next step
App customer desk working register. Your way of working.
01
Brief and source records received
Add a job reference and the details you already know.
02
Feedback and issue reconciliation
App customer desk reference and App version, store review and support case, ready to check.
03
Release communication coordination
Give your specialist the outcome and let it carry the work forward.
04
Outcome evidence verified
Keep working records in Files and Tasks.
05
Subscriber follow-up and learning
Keep the job and its next steps together.
Ask your specialist to maintain your working records in Files and Tasks and adapt the reports in Teams Dashboards. These are the regular platform tools, prepared for your business. Connections to other systems are optional.
The details your specialist follows
Inside the app customer desk
Follow each app customer desk reference through the working record. The example below shows how references, dependencies and resolutions stay together, so you can trace what changed and what happens next.
Keep an eye on: repeated errors, outdated help articles, unresolved subscription cases and post-release regressions.
Illustrative working document · your records start empty
| App version | Dependency to follow | Evidence of completion |
|---|---|---|
| PRODUC-104 | Feedback and issue reconciliation | Help articles corrected |
| PRODUC-118 | Release communication coordination | Recurring defects verified resolved |
| PRODUC-126 | Subscriber follow-up and learning | Release claims matching shipped behavior |
Active app customer desk records3
Subscriber cases closed100 cases
Outcomes with supporting evidence2
Illustrative project figures. Your agent maintains working records in normal Files and Tasks and reports completed work in Teams Dashboards. Ask it to adapt those records and reports as your workflow changes.
Built around the details that matter
Feedback and issue reconciliation. With the right questions already in mind.
Publishes its own consumer productivity app; mobile development studios deliver software projects for clients and ASO agencies manage store visibility.
Release communication coordination
Release communication coordination. Track changes against the same job reference.
Subscriber follow-up and learning
Subscriber follow-up and learning. Save the outcome and carry the next steps into your working records.
A small tool for a real job
Cases to plan. Before the back-and-forth.
Follow repeated errors, outdated help articles, unresolved subscription cases and post-release regressions before they turn into another missed commitment.
Try the numbers, then bring the confirmed brief to your specialist. Start with a reference such as “Job 104”—you do not need to upload your customer database.
- App customer desk reference
- App version, store review and support case
- Current commitment and next dependency
- Subscriber cases closed
Try your own numbers
Cases to plan
Planning arithmetic from your inputs. Your specialist can turn the confirmed details into a working brief. This is not a quote or capacity commitment.
Prepared for your business
The numbers behind your app customer desk.
Six useful measures, ready in your regular Teams dashboard. Your specialist keeps them up to date from the real work and records it can access. Ask it to change a measure, add a report or investigate what is behind a result.
Recorded total · cases
Subscriber cases closed
What this measures
Actual cases for subscriber cases closed, from completed source records in the app customer desk working register. Log the observed quantity once per source completion; exclude planned work, duplicate updates and example figures.
Recorded cases · cases
Help articles corrected
What this measures
Distinct help articles corrected cases supported by a recorded outcome in the app customer desk working register. Count once per source case; repeated messages, reopened cases and routine checks are not additional completions.
Recorded cases · cases
Recurring defects verified resolved
What this measures
Distinct recurring defects verified resolved cases supported by a recorded outcome in the app customer desk working register. Count once per source case; repeated messages, reopened cases and routine checks are not additional completions.
Average · hours
Reproducible issue to customer resolution
What this measures
Elapsed hours for reproducible issue to customer resolution, using actual start and completion timestamps for the same source case. One duration per completed observation; omit pending cases and missing timestamps.
Observed rate · %
Release claims matching shipped behavior
What this measures
Release claims matching shipped behavior divided by all completed assessments of the same requirement with a known met or not-met outcome. Use the agreed job specification and actual evidence; classify each source case once, excluding pending and unassessed work.
Observed rate · %
Customer follow-up commitments met
What this measures
Customer follow-up commitments met divided by completed commitments with known original agreed deadlines and actual completion timestamps. Record on-time or late once per commitment; exclude pending or undated work and never move a past deadline to hide lateness.
Your reports start empty. Figures reflect observed work in the selected period; missing records are not treated as measured zeroes. Current jobs, schedules and stock stay in your working files and tasks. You and your agent can adapt the dashboard as your business changes.
Keep the tools that already work
Specialised in your trade. Open to your next idea.
Your AI agent starts with the details of your business already in mind. The three workflows are starting points. Ask it for help with another task in the same conversation.
An AI agent prepared for your business
The starting instructions, intake questions and working rules already match consumer productivity-app publishers. Add your service list and one example of your tone when you are ready.
Give your agent the whole job
Give your agent an outcome, the access it needs and your budget. It handles routine decisions and follows through in your connected tools, asking when a missing business decision needs you. Set or change your own boundaries whenever you want.
Ask beyond the starting workflows
Ask your app customer desk to investigate recurring exceptions, compare suppliers, improve customer communications or take on another business assignment in the same workspace. Give your agent another task in plain language. What it can carry out depends on the tools you connect and the access you choose.
Recommended starting plan
Your AI agent for consumer productivity-app publishers.
Begin with one specialist and a report preset for your business. After setup, your regular Agent Teams conversation opens. No tool selection before your first conversation.
$149.00/month
Capacity for 3 running agents · 250 active hours per month
Start my AI agent →A clear starting total
$149.00 before tax today and monthly, including $60.00 in Platform Credits after the first payment and each paid renewal.
Unused credits roll over. AI usage draws from your balance; additional credits are available when needed. $0.15 applies per active hour beyond the included allowance. Optional voice and other services cost extra.
Hosting availability is checked before payment. Create your account, confirm your monthly subscription, then start chatting when your specialist is ready. Your instructions and dashboard are prepared automatically after payment.
Automatic top-ups start off. Buy credits manually or set automatic top-ups and spending limits in your account. Keep the full Teams controls for models, connections and supported settings.
Before you begin
At your app customer desk.
Can it follow app version, store review and support case through the whole assignment?
Link reviews and tickets to app version, device context and reproducible behavior. Consolidate repeated feedback while preserving individual cases, keep subscription entitlements separate from billing assumptions and communicate only features actually released. Start with the records you have; add connections when you want it to work in those systems.
Is this only for the three tasks shown?
No. This is an AI agent specialised for consumer productivity-app publishers, with three prepared workflows to get you started. You can ask for writing, research, planning, analysis or another task in the same chat. It can make routine decisions and carry the work through using available tools. You set its boundaries; it asks when a real business decision or missing access needs you.
What happens after I subscribe?
After payment, we prepare your AI agent for consumer productivity-app publishers, its workflows and your app customer desk working register dashboard. Your regular Agent Teams chat opens when setup is ready. Files, Tasks, settings and billing work the same as for other customers. Reports start empty and count actual reported work; the examples above are illustrative.
Do I need to connect email or messaging?
No. Prepare your first brief and draft here. Connect external channels later when you want the specialist to work there.
Does this replace my existing business software?
Use it alongside your current tools for preparing work and organising jobs. Live stock, availability, sending and payment records require a verified connection or your own confirmation.
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