Retell AI

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Overview

An AI-powered platform that enables businesses to build, test, deploy, and monitor conversational voice agents for automating customer interactions.

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Best For Professions:

customer service managers sales professionals operations managers IT administrators business owners

Retell AI is a comprehensive platform designed to streamline contact center operations by providing tools to create and manage AI-driven voice agents. These agents can handle various tasks, including receptionist duties, appointment setting, lead qualification, surveys, customer service, and debt collection. With a user-friendly interface, Retell AI allows businesses to build complex workflows, test agent performance, deploy across multiple channels, and monitor interactions in real-time. The platform supports integration with existing systems and offers enterprise-grade security, making it a scalable solution for enhancing customer engagement and operational efficiency.

Autonomy level

87%

Reasoning: Retell AI demonstrates high autonomy through its ability to handle real-time voice interactions with 800ms latency, interruption detection, and end-of-turn recognition without human intervention. The platform supports multi-prompt workflows, tool calls for task execution (e.g., appointment booking), and integration with business systems via API/SIP...

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Some of the use cases of Retell AI:

Automating receptionist tasks to manage incoming calls efficiently.
Setting appointments and sending reminders through AI-driven voice interactions.
Qualifying leads by conducting initial outreach and gathering information.
Conducting customer surveys to collect feedback and insights.
Providing customer service support to handle routine inquiries and issues.
Managing debt collection processes with automated call agents.

Pricing model:

freemium

Code access:

closed-source

Popularity level: 73%