Gradient Labs
Overview
Autonomous AI agent that automates front and back-office customer support.
Best For Professions:
An autonomous AI agent that resolves up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee of good customer outcomes rather than the "best effort" automation.
Product overview
Capabilities, pricing and fit
Gradient Labs is best understood as a workflow automation platform. Gradient Labs builds AI agents for financial services. Automate disputes, KYC, lending, customer support, and the back-office work in between. Book a demo.
Information as of July 30, 2026
What it can do
- Workflow automation
Gradient Labs builds AI agents for financial services. Automate disputes, KYC, lending, customer support, and the back-office work in between. Book a demo.[1]
Where it fits best
- customer support automation.[1]
Sources (1)
- Gradient Labs | AI for Customer Operations in FinanceOfficial site · checked 2026-07-30
Autonomy level
83/100
Our subjective rating of how independently the product carries out its documented tasks, considering the human setup, input, approval and review it needs. This is not a measured success rate.
Comparisons
Custom Comparisons
Some of the use cases of Gradient Labs:
- customer support automation
- back office automation
- workflow automation
- task automation
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Popularity level: 72%
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AI Agent Store · Specialist AI agentsFor in-house b2b customer support teams
Your AI agent for front-and-back-office support cases.
Exploring Gradient Labs? For in-house B2B customer support teams, your own AI agent can investigate customer problems, resolve supported cases, and maintain useful support knowledge. Start with a setup tailored to this work.
- ✓ Investigate customer problems
- ✓ Resolve supported cases
- ✓ Maintain useful support knowledge
Tailored starting setup. Chat on our site. See the workflow and monthly plan.